Dunkin'

Both these drinks were untouched and disgusting. Didnt get the full amount of beverage paid for and they were made incorrectly. Then when we try to talk to the worker he just brushed it off and walked away from the window saying it's a problem at all Dunkin's right now. 🧐 Huh you don't give your customers what they paid for Dunkin?

This is a wonderful iconic Maine seafood shack in a magnificent coastal setting. The food is efficiently prepared in a small kitchen by a dedicated staff. The lines are long in the peak summer months but the food comes out in a timely manner. My lunch mates were very satisfied with their food. The onion rings are exceptional. My only regret is that they have limited options for gluten and dairy free.

Usually I have minimal complaints regarding my Dunkin coffee. However, this visit was an exception. We walked in and waited 10 minutes before asking if we were at the right area to place and order as no one had acknowledged us. I understand they were busy and the drive thru was busy, but acknowledgment of customers is key to a retail environment. Someone then yelled at someone else to get on the counter, which turned into a little argument amongst themselves. I specifically asked if they had the cold brew that I wanted and was told yes. We placed our orders to then be told the cold brew was unavailable, so I settled for an iced coffee. The coffee was more cream than coffee which we returned and asked they add coffee. Definitely will not be coming to this Dunkin Donuts again. The experience was unacceptable. They had plenty of staff, of whom at least 6 walked past us without acknowledgment as the line behind us got longer. Very unprofessional and huge lack of attention to paying customers.