Wendy's

Worst experience at a Wendy's in my life. I ordered doordash and the sandwiches were completely wrong so I drove to the store to have them fixed, wait in line, tell them why I'm there and they offer to remake the sandwiches so I give them the messed up ones and pull up to wait. The kid came out and told me to go back through the line because the "manager was mad. " So I did, I waited. I get to the window and the manager takes the time to tell me that my sandwiches had so many things added (one had a few different toppings but it's MADE TO ORDER!!) Then he tells me he's been making sandwiches for years and never messes up. I told him that's lovely sunshine but today was not your day and asked him yet again to just make my sandwiches like it says on the receipt. He snatches the receipt out of my hands and then tells me the sandwiches look very easy and proceeds to argue with me about it. I'm doing my best to stay calm, but this is beyond frustrating when all I wanted a my sandwiches corrected. I told him about five times to open the sandwiches and look and he would see they were wrong. I asked him why he was arguing this with me. He FINALLY offered to remake them after pushing me into absolute anger by arguing with me. The least professional manager I have ever had the displeasure of dealing with. Name Yawo (according to the employees that he yells at and who appear visibly afraid of him.) I refuse to return to this store unless that man is dealt with. It was disgusting.

I've been to the Wendy's at 2617 rte 516 , Old Bridge, NJ several times and never had any major problems. Until this week, today I ordered a big bacon cheese chicken sandwich. Got home and there was no chicken in the sandwich. Earlier this week I ordered a medium fries and got a small instead. New employees?, new manager? I don't know what the problem is but hopefully they will fix the problem quickly.

A very good location here. The staff were very friendly. There's not a lot of the ff competition in this area and they do well. I tried the new Bourbon Bacon burger. The burger was very good. The Bourbon sauce part was ehhh. Good French fries that were cooked long enough. Some locations struggle with seemingly taking them out of the fryer too quickly or not having the heat up right on it. I would recommend stopping here if you need a quick bite to eat. You could def do worse. Good job guys.

Wendy’s needs to get with the program and open their restaurants like a normal business. This drive thru only thing is absurd and is encouraging American laziness. And what NJ law states a restaurant only to provide straws upon request, are we supposed to drink out of the dirty cups employees touch with their hands…