Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
51/100
Data Completeness
56/100
Verified Dish
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Contact Information
📞
Phone:
+1 913-782-9977
🌐 Website:
http://www.ihop.com
📍
Address:
20014 W 153rd St, Olathe
📷 Photos (11+)
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100%
Google Reviews
2
Google reviews
Worst ihop experience ever. My hash browns were undercooked, my pancakes were burnt to a crisp, and they didn’t give us enough syrup for the amount of people we had. We asked for more and no one brought any out. Our server was overworked, and did his best. Whoever was cooking back there though, yikes.
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Google
My family and I were on a 22 hour road trip and stopped here for breakfast about halfway through. The manager Virgil was very accommodating to my large family of 7 needs. We ordered and got our food out nice and fast. Everyone working was so kind and patient with all of us. And the food was amazing !! I totally recommend this restaurant for breakfast their pancakes are delicious
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Google
I would not recommend this IHOP. The only thing good was the service.
Menu was sticky, with visible reddish goo on it. The appearance of restaurant was dirty. The omelette had very little flavor, the price was too high. Coffee was nearly $3 and not good. We have eaten at other chain restaurants since this visit and have eaten omelettes less expensive and much better.
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Google
The prices on the menu were not the actual price. They were way higher. The menu said 5 chicken strips and what I actually got was 2 chicken patties... Not what I ordered. I went with my 3 y/o nephew who can be crazy at times. The waitress then seats 2 other families right next to us! Who in their right mind seats families this close together when it's clear my nephew is having problems... The whole place was empty and she decides to seat people *right next to us*. When my nephew had to leave the store my grandma went with him and the waitress starts acting like my grandma is "dining and dashing". When it came time to split the checks 3 ways the waitress acted like she couldn't comprehend what I was trying to tell her... Worst experience ever and will not be back.
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Google
There was no one at the front to seat us when we got there so we had to wait a few minutes. Not a problem. The manager was the one to seat us and he seemed really nice. When our waitress got to the table she was rushing us to order and gave us no time even when we asked for a few minutes twice. She didn't bring the silverware/condiments out till after the food got there and forgot the syrup. I ordered a Dr. Pepper and thought it tasted weird so I asked her to change it out for an orange juice instead. She forgot immediately and we had to flag down the manager to ask him to get it. Everything tasted weird. The oj had a weird tang. I couldn't finish my food because of the taste. In the end the manager ended up comping the meal even though we said we'd be happy to pay for everything else but the French toast meal that I didn't get to eat. He insisted and let us go.
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Google
I think they're gluten free pancakes we're cross-contaminated with gluten. My daughter is gluten free and had the gluten-free pancakes but that night after dinner she complained of a stomach ache, almost crying and she couldn't sleep. I won't be taking my daughter back to this IHOP. The food was good and the staff was nice but we were there almost an hour waiting for our meal. Like other restaurants they were short-staffed and only had one or two cooks.
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Google
I don’t post negative reviews lightly—at this point in the world we’re clearly all just trying to make it. But….today the card readers were down and I only had $3 cash. The manager wanted to take down my card info and run it later which I was not comfortable doing for obvious reasons. There was no offer to comp to meal or any other suggestions so I was forced to leave my license as collateral, go to Aldi nearby to get cash back then return to pay my bill. I have never paid a bill without a tip but today…I did. I wasn’t about to take $40 out for their problem. Even when I left two other customers approached me to tell me how wildly absurd it was to ask that of me and told me they should’ve just comped my meal. As a side note, my food was awful which I can tolerate if the service is good because I know it’s not the server’s fault. All this was too much for me. Never returning to this IHOP.
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Google
One of the worst experiences I have ever had. After waiting for an hour to get our food, our non-existent waitress tells us they only have one cook on a Friday night. That would have been understandable with the current climate if she made any appearance or even attempted to keep our drinks full. On top of that a waitress knocked over a broom in the dining room and just left it on the floor. We proceeded to watch employee after employee just step over it with no attempt to pick it up.
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Google
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