Charley's Philly Steaks

This location has been consistently great when it comes to food quality. Always fresh, wait times are never more than 5-10 minutes unless it’s Friday or Saturday then you’ll probably be waiting a little longer because it will be packed. Most of the staff is very nice and respectful and the few bad interactions I’ve had I’ve just chalked it up to them having a bad day or something unrelated. The atmosphere is nice and usually you can get a table and enjoy your meal without being surrounded by a group of people. Overall I’d give this location a solid 9/10. The only issue I have is on the back of every receipt you can take a survey to redeem a free regular sized drink and I’ve done that before and everything went fine but recently the employees say “we don’t do that anymore.” and I’m unsure if that’s the truth. If it’s on the receipt then it should be honored. Other than that, great location with great food. Update: I went there today 02/04/23 and the employees were incredibly nice and respectful but the quality of the fries really dampened the experience, they were just barely cooked and still white. This is a rare occurrence at this location so I’m hoping this was a simple mistake and nothing more. Overall, still a good place to eat.