Wendy's

Service was extremely slow. It seemed only a single order was taken and completed at drive-thru before the next order was taken. There was only one car ahead of me and only once car behind me. I ordered a Breakfast Baconator Sandwich, a Classic Sausage Egg & Cheese Sandwich, and a Medium Seasoned Potatoes. I was told that they only have Small and Large. I replied that the menu shows Small, Medium, and Large. After a few seconds of silence, I was told to drive around. When I reached the window, the girl at the window did not greet me, had no smile, and mumbled a total price. I said, so you do have the Medium Seasoned Potatoes? She mumbled back, yeah. I handed her my credit card, she took it and a few seconds later walked away. About 3-4 minutes later, I had to flag someone down to have the girl who took my credit card to come back to the window so I could ask her for my credit card. She walked over to the register and then handed me my credit card, but looked annoyed as I inconvenienced her. About a minute later, she handed me the bag of food then closed the window without a single word. I never was handed a receipt and there was none in the bag. That person had the personality of a Stop sign. In regards to the food, the Baconator Sandwich was missing the second layer of bacon and the bacon that was in it was burnt. The Classic sandwich had an old dry bun. The Seasoned Potatoes were barely warm. The food should always be hot and fresh, especially when they are not busy.

I ordered a baconator meal with a baked potato a strawberry lemonade and a chocolate frosty. My food was disgusting to say the least. My burger was dry and hard and the bacon was burnt. My potato was brown and disgusting and you can tell the potato was old with black spots inside, I didn’t receive the frosty and I got a fruit punch instead of the lemonade I ordered. This was completely unacceptable and I had no choice but to throw the entire order in the garbage. Called and no answer.

Worst Wendy's ever. Literally should be shut down. The majority of the afternoon/evening workers are plain lazy and slow to say the least. 20 minutes plus to do a "shift change" and PAST 2X have gotten order wrong. Oh and did I say RUDE. Definitely not being ran with proper management. Just close this whole location and don't RELOCATE employees.

I just picked up lunch from her via mobile order and carryout. A girl greeted me promptly and checked on my order that was still being prepared. She was going to make my drink and had a carafe in her hand but then another woman took the carafe and started scooping chocolate frosty out of the top of the frosty machine with a paper cup with her bare hands, scooping it as it dripped down the cup and her hands back into the machine. It's took me no time at all to realize that this was to make my chocolate frostyccino or however it's spelled. Everyone was fast and polite but that was really gross to see, I can't imagine hands are supposed to go into the frosty machine like that. I know the pandemic kinda wound down but restaurant cleanliness is still really important. You can see via my Google account I rarely give bad reviews on Google, I just want this to be addressed so it doesn't happen for other customers going forward.