Taco Bell

Drive through was slow and the cheese roll ups I ordered were half melted and extremely disappointing.. I just bit into a bunch of shredded cheese and it was cold. I was angry I spent any money at all on taco bell. It’s been a while since I’ve had it but this was definitely not stellar. The reason for 2 stars was because the staff was pretty polite and nice.

This Taco Bell is still fairly new. Each time I have gone I've had a pleasant experience. The staff has always been polite and friendly. My orders have never been messed up either going through the drive-thru. I took one star away because the wait time was pretty long for just 6 or 7 cars inline, we waited about 25 or so minutes.

I attempted to visit this Taco Bell around 9 pm on 7/5/22. They are supposed to be open at this time. Upon pulling up to the drive thru order box my husband and I waited a couple minutes before asking if they were open. No one answered. A couple minutes later we asked again. No one answered. Finally we drove around the restaurant and noticed an employee standing in the middle of the restaurant looking at their cell phone. What I don’t understand is why they couldn’t have had the decency to get on a headset and say they couldn’t take orders. I don’t care what the reason is. If they’re closed it’s obviously fine but they should have the common courtesy to let customers know they’re closed or whatever. Completely rude and disrespectful.

The good: Food was fine. The bad: We went into the dining room as the only ones there... Yet every table was dirty but one. My wife and I sat at that one and dined. We were there for 35 minutes or so. Not a single table was cleaned (even though the staff had enough time to carry on personal conversations in the back) and the floor was filthy as well. It makes one wonder if the kitchen cleanliness is as bad. Staff training needed here.

If I could give lower than 1 star I would. They have never gotten my order correct. I received spoiled nacho chips (is that even a thing). Or maybe they were cooked in spoiled oil. Today I ordered nachos and cheese and didn’t get the cheese (after waiting over 40 minutes in the drive thru). I had to wait in the drive through to get the cheese because the inside is still not open. I don’t know why I continue to come here. It’s closest to home:-(

They give half of your order, get it wrong, and then refuse to answer their phones when you try to give them a chance to make it right. Shady shady shady. Go 5 minutes down the road to the Taco Bell that has the decency to read your order and they have enough brains to know how to press “Answer” on a phone. Wish I could give this 0 stars.