Burger King

Haven’t been in a while since they’ve been closing early. But I understand that they are understaffed everywhere is hiring and no one is ready to settle into something really but I was glad I could finally eat there last night. The customer service was nice and they just seemed a bit tired but I would be too if I’m assuming there working almost everyday.

I don't recommended this location at all. Today, I ordered through the drive thru (the lobby was closed). I realized that I was given the wrong burger when I got home. I called the restaurant but no one answered the phone, so I went back up there. The "manager" was visibly upset with me for returning my (incorrect) burger and asking for a refund??? She argued with me that it was somehow my fault that I was given the wrong burger. I had returned with both my receipt and the burger fully in tact to prove that I didn't receive what I ordered. She did refund my money but she shoved the dollars in my hand and dropped my change on the ground. Then, she immediately slammed the drive thru windows shut. I signaled for one of the employees to come to the window and I asked for the manager's name so that I could file a complaint with corporate. The manager moved in front of the employee and told me that she and her two kids were keeping the restaurant afloat as the entire staff had walked out on her earlier. If she treated her staff like she treated me then I fully understand why they would walk out. I told her that didn't justify her unacceptable treatment towards me, as I simply returned a wrong item that I received. Then, I let her know that I would be filing a complaint with the district manager. She responded by saying that she wished that I would complain so that the district manager would fire her and the restaurant would close. Stay away from this toxic environment!