St. Louis Bread Co.
1300 Highway K, 63366-7510 - O'Fallon
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American
Soups
Verified Dish
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Google Reviews
535
Google reviews
Placed a mobile order and the pick up time was 5:21 pm. I got there at 5:19. There was one dine-in customer and one to-go customer in the restaurant. The employees did not greet me when I walked in, nor did any one of them ask if they could help me. I asked how much longer my order would be. That is when they started preparing it. I would have been understanding if they were busy. But they were not. Joking around, ignoring customers and having inappropriate conversations in front of customers. I think a refresher course in customer service would be good for this location.
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Sadly I have had consistently badd coffee from this location. Either forgetting the sugar or putting too much Creamer or the coffee is just lukewarm at best. I wish they would open the the dining Room at least you could walk in and fix it, the only way to remedy the situation would be to wait in another 10 minute long drive-through :(
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Worthless management cancels your order without telling you anything! Says they only have one driver so they can not deliver the food for all of my employees. Hangs up the phone instead of answering it! Worthless save your money and time buy local with someone who cares! These people care about nothing except sitting around doing nothing!
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Ordered from the app while I was at work and I got the notification it had arrived. It was nowhere to be found so I called and they told me it was delivered and after much convincing I was told there would be another delivery and I needed to wait at the front office to see when it got there. I waited for an hour until the person that works out front desk brought my food back saying she didn’t know when it was delivered because nobody rang the door bell like it said on the instructions and it was just sitting on the ground. I open it up and it’s missing ingredients that I paid extra for.
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This location is terrible! It always seems dirty and when I tried it again last time, this is how my sandwich was made. It was so sloppy. The avocado wasn't even sliced. They just shoved it in the sandwich and I didn't see this until I got home. The Lake Saint Louis location is much better.
Google
Ordered a bread bowl and soup. Didnt get enough soup to fill it 1/4th the way it should be filled. And french onion soup had no crouton just the cheese!
Google
Excellent food and service! Even called to let us know they had forgotten part of our order - and then delivered it to us with a chocolate croissant!
We love St. Louis Bread Co.!
Google
Really like the food here. The staff is always nice and the place seems to be kept up well. The reason for the three stars is they always forget something when we order delivery. We've been ordering at this location for about three years and every time we select delivery they always forget the fruit or the chips. It wouldn't be so bad if you didn't have to pay extra for the fruit. Just frustrating. We've even tried leaving reminders in the special instructions but they still don't perform. Their delivery process just sucks. Other than that, no complaints.
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