Rally's

I recently went around after 10pm Monday Sept 13, 2021. I ordered the 2 for $6 Double Rally Burger with Cheese and Double Spicy Chicken along with the loaded fries. Everything was cold or had tasted as if it had been sitting a while and seemed all food prep was thrown together like one patty was smaller than the other, felt like a junior burger. I remember when rally used to be more quality. Used to look like the picture...I ask for apple pies or ice slirpy and they said they didn’t have none. Whats the point of advertising if you dont have it. False advertising. Anyway the burger tasted better then the spicy chicken. Chicken tasted rubbery. I don't think I'll be going back for a very long time. Workers acted as if they they were just there make another buck. No effort or enthusiasm. No great customer service.

Having a truck is an issue here but the food is good. Best fries ever. Driving my truck through the drive through, I noticed, no one was answering on the order screen. I figured it didn't work, but the 2 cars in front of me were taking a long time. The first guy finally got his food and left and the second guy pulled up and then just left... I then noticed the person behind me in a car started ordering at the menu. So I pulled up and was told "sorry sir, our machines don't pick up trucks or suvs very well." since I ordered at the window. I got my food in about 4-5 minutes including order time.

Just came from ordering through drive through and ordered a cheesecake sundae I was so close to finishing my ice cream and noticed a fly inside my ice cream 🤢🤮 how disgusting who knows if I ate more without noticing wth!!!!!! Be I don’t even want to eat my food and just spent over $30 for my family and I 🤦🏽‍♀️😡

This particular location needs help! I only give is (2) stars because I grew up on the franchise, however, this location is very dirty on the outside & inside. The drive-through sensor barely works at times. If walk up to the window to place an order, you could be waiting for a while for a few reasons: the staff may not see you at all because of the design, which makes it difficult to notice a person standing there, which also creates a blind spot. When placing an order, some staff make ignore you because they feel you are trying to order from the wrong window, but its not clear to which window to order from! There's is no outside speaker or some kind of device to lest customers know there order is ready so you constantly have to go back and forth knocking on one of the windows to see if your order is ready. The staffs appearance is not the best at all. Very weird when ordering a shake, it really does not taste like what you're ordering. If order a banana shake, it should taste like bananas and not over sugared ice cream. You can't much of the inside but I'm almost certain, if inspected, we'll be able to find a lot of code violations.

I ordered Rally’s from Uber eats for my lunch break. It was going to be an hour wait for my food which was understandable. I waited an hour and twenty minutes for it and my order all of sudden got canceled. I didn’t get a notification from the driver so I had to call Rally’s myself. They didn’t pick up so I had to call Uber customer service. And they told me that the Rally’s had some missing items and couldn’t fulfill my order and that’s why it got canceled. I would’ve appreciated a message from Rally’s or at least a call but they couldn’t do that and my time and lunch was completely wasted. If you want to order them for your lunch break I HIGHLY don’t recommend them.