Robeks

I have been drinking Robeks since the franchise practically opened. The last few times I have been to the Norwalk location, I have been disappointed by the consistency and quality of the smoothie. It has been extremely bland, and lacking the zing of flavor that I so crave when I go in to the store. It seems like the ingredient standards have lowered and it is flavorless. I drink Passionfruit Cove. In addition, I feel the cup sizes do not equate to the price of the product. In the past the cups were much larger. Therefore, between the cup shrinkage and the inferior product, I am will probably look into another option unless I am contacted to the reasoning.

The service is very very slow. I ordered and Avocado with everything bagel seasoning on sourdough and they took 25 minutes to make it and there’s no one else in store that needed service. After waiting that long. I regretted ordering it because the avocado was young and hard and the stem and piece of the skin was in my meal. Disgusting!!!! I will never go back there again

This location I seem to always have a problem with my smoothies being made wrong and since it's for delivery I'm offered a refund that NEVER happens! I'm owed 2 refunds so far from 2 separate occasions and still haven't received either! I wouldn't recommend ordering from norwalk robeks especially if it's for delivery, they will mess up your order and not return your money after promising a refund.

I went to this location about 2 weeks ago ....the staff was in a hurry due to the many people that was inside there.....but I just wish the cashier had changed her gloves after she counted my money....the same blue gloves was the same blue gloves she made my bowl with ...I was in a hurry as it was my lunch break but I'm not going back to that location ....I work in wesport so im in the middle of that one and the fairfeild location ...so fairfeild will be my go to for now on ....they rock. I never had to question them and they "suggestive sell" ....which I like .....fairfeild has great customer service !!!!!

I went to Robeks today and was disappointed. It was close to time to close and the guy was in a rush. I only wanted 2 smoothies one small & one medium, which takes less than 3 minutes to make. He rushed through making the smoothie and it turned out very lumpy and he didnt complete it, to the point that when I went to sip through the straw, the contents would get stuck in the straw. I previously ordered the same smooth several times and it was never made like this and it was a turn off. I basically could have made it at home myself. Normally they're great, and I've ordered many times. It would not have taken away from him just to go the extra 1 minute to make sure it was complete. There was still time left before closing but when you rush through...the results are not always good.In this case it was not good at all. Feeling annoyed