Chipotle Mexican Grill

I don’t like to leave bad reviews, but this place was absolutely disgusting. I walked in to pickup an online order, and the place was trashed. Dirty used forks and food all over the tables, the counter where they prepare the food was filthy and covered in spilled food mess, the big “we’re hiring” sign on the window falling off next to a table filled with promotional material unattended. When I walked in, the entire staff seemed to be congregated around the register/food prep area socializing. I also saw no less than three employees with their masks down, all immediately next to all of the exposed food trays on the counter. Not very COVID-safe at all. They all seemed startled when I walked in, dispersed to their stations, and then when I said I had an online order the guy behind the food prep exited his station to go check my bag while the other employees continued to stand around. They forgot my drink, which I informed them of, and they quickly grabbed it. I wish I had checked the rest of the order, because sure enough that was not the only thing wrong. The orders of chips and queso and chips and guacamole were served in the tiny side portions rather than the full size containers they are supposed to come in. The chips were all stale and incredibly greasy. The food in my burrito bowl was also quite literally spoiled. I didn’t risk eating it and getting food poisoning. The lettuce was all brown and wilted, the tomatoes, corn, and onions were all translucent and sickly looking, the sofritas looked all separated/watery, and the rice looked old and congealed. This chipotle needs a major management overhaul. This place is food poisoning waiting to happen.

Came to get a chicken salad. They said they ran out of lettuce. They also ran out of chicken. Still tried to do my best to order lunch. Then they also said that they were out of dressing. Was strongly considering just saying no thank you and walking out given that half of the ingredients weren't even available. Definitely not worth the $12 I paid for lunch. I'm hoping I just went on a bad day but I hardly eat out for lunch and this was definitely a disappointing day to go. Was not vibing with my food at all and next time they are missing ingredients I probably will just leave and get something else. I'm leaving 2 stars because I'm hoping this was just a one-time thing.

Inside by fountain area, forks, knives, etc was disgusting. I spoke to a manager she said that, people are like pigs, and she is not going to clean it. Well I don’t know who the pig is. Out side bees are flying all over the place because the garbage is over filling and the tables are filthy. Come on guys this is ridiculous!!!!

Rude employees and bad customer service. Walked in today to order a cheese quesadilla when I was told I could not. Why? Because “We have no way of ringing it up.” So y’all can’t just figure it out or get a manager? Makes absolutely no sense. Lazy or dumb? I’m not sure. Walked out and got my lunch elsewhere. Unbelievable.

Would probably advise against coming to this location right now. Went in around an hour before close for a bowl, and the place seemed in major disarray. Multiple items were out of stock, and I received a large chunk of inedible ripe avocado with a piece of pit on it in my guacamole. Not worth the time or money.

I dont know I haven't had chipotle for a while reason is everytime I ordered food seemed like the workers are told to put a less as they can on the bowl I always have to ask more. Back in the day was like meat and stuff but now it's like on anything... I asked for white rice and the dude gave me a spoon (he shook some off before) and a half spoon after I mean it's like less than a 1cup I had to tell him double the rice double the chicken like jesus christ why so stingy chipotle why... but fyi the new chicken is really good.