Dunkin'

I’ve been going to this Dunkin’ Donuts for over 20 years and never had a bad experience. Unfortunately the store is under new management and it’s a nightmare. Very unorganized and unfriendly. It’s sad. Today I received a freezing cold “hot” latte and was given a eye roll and attitude when making the new manager aware. I understand things happen and machines don’t work all the time. But, just be nice!! I’m hoping things get better and the store gets back to normal.

Megan is an amazing employee! I was crying on the toilet without any toilet paper for an hour. She heard my sorrow in the stall as she was cleaning the bathroom. She continued to give me a life supply of toilet paper. I will never have to experience that trauma again. Thank you Megan, you deserve a raise.

Lousy service cashier's not friendly at all. I couldn't believe the way she talked to a customer..their always talking during among the customers who are standing there being ignored I walked out one morning. My 2nd visit how she talked a customer I won't ever patron there again..take my money to Starbucks...

Most of the time a sales associate specially in food area needs to know about company products and and make sure know how to make. If not then they should get training or they should move in different sections. Because they don’t realize, someone order something and when he go home or on the way and take bite his food or sip in the coffee, it just ruining his day simply because that food wasn’t made correctly. We all make mistakes, but we must take lessons from previous mistakes. All this can be avoided simply if he or she just respects the job.