Jimmy Johns

I’m out in Norman to work with a crew, and we needed lunch. Jimmy John’s refused to sell me 15 sandwiches. I guess the order was “too large”. When I called to visit with a manager, the woman refused to tell me her name. Then, she hung up on me. It was okay, though. Pickleman’s was happy to build my team some sandwiches. They were only three doors away. And you know what else? They were TASTY. Save your time. Go to Pickleman’s instead.

This review is not about Jimmy John's food, which I enjoy. It's about this specific location. Poor customer service. It's a good mood killer. Some of the workers are like they don't even want to work there. They 'll let you wait forever before even taking your order. I constantly felt like I was begging for the food I'm buying. I started driving to another Jimmy John's.

Update july 2022... D is an awesome sandwich artist and a hard worker!! Tristan always makes me feel like I am a very special guest at this store. The new wraps are outstanding! Get the thinny chips to go with them. You can not go wrong. I love the staff. They all treat me so good!! When your sandwich takes up this much space on your table it's must get the maximum stars. Their people are great. Sandwiches always fresh and tasty. Update! Tried the Smokin Chicken sandwich. Really liked having a chicken option. Tasty and fresh!

I generally like Jimmy John’s, so this review isn’t about their food, which I think is just fine. This review is about this particular location. Jimmy John’s whole deal is how they will get their sandwich to you, but I have never had an order from this location get to me in less than an hour, and distance they would have to travel is probably 2 miles, if that. They also have a really bad habit of accepting a delivery order, then calling you 45 minutes after you placed the order in order to tell you that it will still be at least another hour before they can send your sandwich out. I usually consider myself pretty patient when it comes to these kinds of things, but this store is ridiculous and needs to do something.

(email) order confirmed at 11:30 - (app notification) Out for delivery at 12:06 - (worker)"It's out for delivery" at 12:50 - (worker) "Maybe you should check outside" [say it in your head with a snotty attitude] at 1:20, manager then says he can't find the order was ever there, then co-worker orders something, then apparently while talking to me the manager finds the order because he said it was remade and was being sent out - Order finally delivered at 1:45. Mind you I ordered 2 meals and the other person I ordered for had to leave for court LONG before the order arrived. I think we have different ideas of what Freaky Fast might mean.

NEVER GOT MY FOOD. DONT ORDER FROM THIS LOCATION. Ordered food from them and it's already been an HOUR! For 3 sandwiches. I could have WALKED THERE AND BACK (a 30 minute walk each way) and had my food by now. All the other Google reviews say the same thing. HORRIBLE SERVICE! Update: had to call and they blamed all of their delivery issues on doordash. Love that. Update 2: It's been half an hour since I called and the food still hasn't shown up. Update 3: NEVER GOT THE FOOD!

Ordered here many times. Lately it has been a disaster getting my food. Last 2 orders have taken 1.5hrs and the other was about 45mins just to get 2 sandwiches ordered on the app for pick up. Last time I did delivery it took over 2 hrs to get. Sandwiches were a complete mess and looked very sloppy. Very disappointed with this location