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Google Reviews (8)
After a long trip my family and I just wanted to eat before heading back home to Phoenix. We called ahead of time ,about an hour before close time to ask if they would still be able to seat a group of approx 14 people for dine in. They said yes. We went in, the waitress sat us down and we ordered our drinks, she told us we would be able to be there at least until 10:30. So we went ahead and placed our pizza/wing orders. They gave us our drinks first and a few minutes later the waitress comes to tell us that her manager said we would have to take our pizzas to go as they closed at 10pm. Not even the manager himself came to tell us personally nor offered any type of apology or discount. We asked if our drinks could be discounted as we didnt even get to finish them. The Manager went back to our table to check how much of the drinks had been consumed and came back to tell us he could not discount them as they had been consumed halfway. They basically let us place our order, only to kick us out, instead of telling us beforehand that we would not be served past 10. And to top it off we didn't get one of the pizzas we ordered. We understand it was an hour before close time but they really could have turned us away if they knew they would not be able to serve us, but we assume they just wanted to make the sale. I never leave any kind of review but this experience was unacceptable. Very dissatisfied with the customer service,specifically from management. Do not recommend this Pizza Hut location if you want to avoid an uncordial manager.
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Google
Pizza was pretty decent but I gave it 1 start because the person that attended me as I walked in to order, was very unprofessional. In such a rush. Had a bad attitude and tone of voice woth me. If I run a business I would not have people like that attending customers at the front of the business or in my business at all....it's very easy to drive people away when customers aren't put first and don't get good and respectful customer service.
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Google
I have been a loyal Pizza Hut customer for a very long time. I have found the ingredients fresh at all times and bursting with flavor. The ordering process has always been simple and my orders have at all times been accurately completed. Using the application also grants me the ability to order food for relatives and friends in different cities, which is incredibly convenient. Keep up the great work!
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Google
Nice place to eat. They already open the lobby my kids love it.
Google
They definitely need to be trained in customer service here. Food was not that great and not as ordered..
Google
The food was good but the services was a little bit slow, probably they were low on staff
Google
The way my pizzas were made today, makes me want to highly Recommend Pizza Hut. My pizzas were tasty, crispy how we like them and exactly the way we ordered. Looking forward for next time. Thank you so much ❤🎁
Google
Pizza was not as good as normal. Cheese was off. Thought it was me but person I was with brought it up. Crust on thin not as cracker like.
Google
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