Mcdonald's

I made a specific order that was not served as requested. I found out after having departed the location. I attempted to call to receive an acceptable solution only to get no answer although I saw a minimum of 6-8 employees at this location that was not overly busy when I had just left. I then decided to return for resolution, calling a second time which was answered. I returned and received a second item prepared as I requested.

I’m a truck driver and had only good things to say about this McDonald’s. Would stop probably 4 times a week last 3 times I’ve stoped the walk up window has been closed so I guess Taco Bell or biscuit world will e getting my business from here on out , I would even pass my exit in the am before work to go there.

Recently my family and I ordered food from this McDonald’s, and received prompt curbside service. The food was fresh, hot, and correct, except for not receiving one item we had ordered and been charged for. Pros: Quick service Hot food Napkins and straws included Cons: Didn’t receive an item we’d ordered and paid for Ways to improve: There needs to be a double-check process for curbside orders, treating them like any drive-through orders. Also, there needs to be a way on the McDonald’s App which allows the customer to notify the store of the item they did not receive, so it can be brought out to the car.