Wendy's
5711 Youngstown-Warren, 44446 - Niles
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Fast Food
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Google Reviews
671
Google reviews
It’s not the best Wendy’s location, but at least the food has always been hot and fresh the times I’ve gone here. The downside is when you eat in. They have two of the fancy coke machines where you can get so many different combinations of drinks and flavors, but last time I went, half of the options were missing. Also, it was FREEZING inside. It’s nice that they have air conditioning, but there has it uncomfortably cold 🥶
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I've been a little disappointed with how Wendy's has been lately. I understand being short staffed. So yes I do understand wait time. However what I expect when u wait 15+ minutes in line for my food to be hot and fresh. I should not have to reassemble my sandwiches, try to figure out what is what because there are no labels and have cold fries or lukewarm. That is unacceptable when I easily spend $20, $25+ I expect my food to be hot and fresh. Not my food thrown through the window with no kind of manors from the employee. As if I annoyed them. I get it's stressful but get that we are ALL living in the SAME world. It's takes more effort to be rude then anything else.
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Ice machine broken. Wouldn't have bought a large $9 value meal had I known. Staff was cross. Not from the area so it's inconvenient for me to call the store for a replacement. They should make their customers aware of such things before they purchase.
Google
The food is always good and they usually get my order correct but the customer service here is always terrible. I’ve worked in fast food and retail most of my life and just can’t understand why people feel the need to be so rude. I try to be nice and friendly but the people here just seem miserable.
Google
This is a correctly managed Wendy's. Expect the best and get it. Only Wendy's in the nation I haven't caught without chili. They have everything fast and hot.
Google
Ordered a filet of fish sandwich. Asked for extra cheese and extra tartar. Also told them I want it HOT. Because the last four times I ordered this sandwich it was never hot not even warm. Cold Fish is a Red Herring. I went inside to have them make me a new one. Over cooked. The fish filet was so hard it scratched the roof of my mouth. The Manager Chantal New my story and did nothing about it. I was inside at the counter she never came over to address this situation. They Gave Very Bad Managers There! DO NOT BUY THE FILET OF FISH SANDWICH THERE. VERY DISAPPOINTING. THE FRANCHISEE COUKD CARE LESS ALSO. THEY ARE NASTY PEOPLE. STAY AWAY!!!
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Just went there on Jan 25th, New cook or not this is trash and no bacon either.
Google
This Wendy's is one of the best. I always get exactly what I order, which is not always the case at drive thrus. However, the word is out, because the line is always long. They move right along, but plan on at least 20 minutes.
Google
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