![4]( "Recensione")
My experience has been great for the lunch buffet and much less than that for dinner visits. Even though the food was amazingly tasty on both occasions, the customer service at dinner time was below average. When my husband and I were there the first time, it took the waiter 10 min to our table after we arrived even when the place was empty. We thought we were there too early. Then, 25 min more elapsed before the food was served. Oh, but when we tasted that food.... all was forgotten! The tea I ordered was lukewarm and also took an inordinate amount of time to get to the table. We noticed too our server and waiter had soiled garments.
The last time my husband went there for dinner alone, he had to leave after waiting for 15 min for a waiter to take his order. He went to the neighbor Indian fast food and said it was the worst Indian food he had ever tasted. Therefore, we only go to Ruchi for lunch and never again for dinner. My rating is an average of the visits, I would rate lunch a 5 stars and dinner a 2, and only due to customer service. If I were the owner of such restaurant, I would try to improve customer service to offer a first rate dinning experience. If they did that place would be packed because the food is delicious!
Buffet was awesome. I had a best Tandoori chicken in US so far and also best mutton curry (Gongura mutton) i have ever had in my life time as the mutton was not elastic like in other restaurants. It was very soft and delicious to eat. Feel like repeatedly visiting for weekend buffet. Price is good just 11$+taxes and buffet is available in lunch from fri day to sun day. Keep up the good work team.
I had an outstanding service last week on the 7th of September at this place on my second visit. The food was amazing. The best Indian food dining experience in Illinois so far.
The service was real admirable for the Buffet. When usually none ever bothers for the food quality or ur needs. Here you have staff come over and take orders and feedback's on a Buffet. That is not common.
Although i was not happy with my past Al a carte experience i am forced to think that was just a bad day for them.
I always take non-veg. Unfortunately I had to eat Vegetarian today and it was simply superb. Gobi Manchurian, Chili Fried Idli were at their best. Shrimp and chicken-65 were awesome. Customer service was pretty good. Inspite of huge crowd, they were able to give you the ordered items pretty quick. Overall it was a great food today... Thanks to Prasad for the wonderful service...
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