Rainforest Cafe
300 3rd St, 14303-1102 - Niagara Falls
Recommended by Sluurpy:
2025
2024
2021
#25 of 204 restaurants in Niagara Falls
Updated on
American
Bar
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
58/100
Data Completeness
61/100
Verified Dish
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📷 Photos (11+)
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Google Reviews
3
Google reviews
Great place to visit and have a meal. Nice family friendly atmosphere, and great location-especially if you're staying in the Sheraton. Prices a little high, but decorations and frequent thunderstorms and animal movements make it more like a dinner show. Burgers were great. Will probably return.
Google
This place is fun, and very themed. While the hostess seemed a little cold, our waitress was wonderful. The manager had to come to our table for a coupon, and she was wonderful as well. While the food was a little more expensive then I normally would like, it was worth it all the way around.
Google
This was a great experience for us. Like nothing we have around us so it was nice. It was a little pricey but you are definitely paying for the experience here. The staff was very friendly and good was good.
Google
The food was great, the restaurant itself was great, it was busy, but still can give it 4 stars. I took a star away because the bartender (Veronica) this Friday night was terrible. When seated she greeted us, i asked for water with lemon and a moment to look over the menu, she just walked away with a blank face. Tended to everyone at the bar, never brought me my water or came back to us, I had to flag her down for every thing. She literally double checked on everyone at the bar but ignored me and my husband. We are on vacation for our anniversary, this should have been a pleasant experience, I flagged her down to order or food, i mentioned we would order drinks after our food order was in and asked her again for my water please. She went to everyone at the bar then sat my water down, no straw. Never came back to take our drink order. I waited maybe 15 minutes, flagged her down again, ordered our drinks, waited for her to do some miscellaneous things then she made our drinks, brought them to us, again no straw. My husband tried to ask how they were made, she gave him a blank answer with a shoulder shrug. She clearly served the man next to us too many drinks because he threw up all over the bar. We were moved to a table and accommodated by the managers who were absolutely amazing. They remade our drinks. I wish I could tip them. Being in the service industry before and a bartender for 10+ years, I understand when things are busy and stuff happens. I also know when a persons attitude is just poor. Sad to say, im kinda happy our experience was saved by the poor guy vomiting.
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Google
It started off good. But I was very disappointed with the food and the ultimate experience. We sat down right away which was nice but we ordered our food 20 mins after sitting. It then took over an hr to be served our plates. My husband and I both ordered a pasta dish. You would think how can you go wrong with pasta, right? Well, apparently very wrong. My husband's food was cooked, he got to eat his. But my pasta was uncooked. Raw to be exact. I told the server I can't eat raw pasta. Especially when the pasta dish cost $36.00. The server apologized and returned it to the kitchen. The manager was very apologetic and said they would make sure I got a new meal. I waited yet another hr to get my food. By then my husband was done eating. I was frustrated. People who came in after us also was done eating and I didn't even get to begin. By the time I got my food, I asked for a carry out bag because I went there to celebrate my 52nd birthday. The place was pretty, my drink was great the server was nice and yes we still have her a nice tip nonetheless. Their prices are way to expensive. It may have been cheaper to go to Salvatore's Restaurant instead. But I got the experience even though it wasn't great for me. The 2nd pasta try was good and cooked. But it's never good to have paying customer's waiting like that to eat. The manager didn't charge me for my food as an apology but I still would have liked to have had a good meal the 1st time and ate with my husband. I won't be going there again.
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Google
Our server was Bruce, he was super kind, patient, and quick! The food was amazing and the animatronics were pretty cool, sat right next to the tigers. The fries were really good and everything we ordered was delicious 😋
Google
A little on the noisy side. Very decorative. Large portions. If you're having the fish and chips it can be shared. Friendly staff. Located in the Sheraton Niagra Falls Hotel. Hotel is a -3 star $$
Google
I loved the atmosphere and the service. They were friendly and professional. I ordered the natural burger, one of a few vegan options. It was very good.
Google
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