Starbucks
210 Boylston St, 02467-2004 - Newton
Recommended by Sluurpy:
2025
2024
2021
#184 of 187 restaurants in Newton
Updated on
American
Cafe
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
47/100
Data Completeness
61/100
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📷 Photos (7)
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Google Reviews
186
Google reviews
Starbucks makes the best double choc Frappuccinos, the service is great here, everyone is on top of things Great job and thank you!
Google
Completely understaffed, very busy, long line, uncomfortable seating. This is the line at lunchtime (12 noon) on Thursday. 2-3 people working in the entire store.
I saw people coming and leaving immediately because of the long line. Baristas seem rushed and are probably under a lot of stress.
Also, the seating benches are hard wood with no padding - your butt has been warned. There are small pieces of trash on the floor. Table tops were also dirty. The bar area where the drinks are given to customers has coffee spills. Dirty cafe. Lastly, the air-conditioning can't keep up with all the people, so it's very warm in here in the summer.
Boxes with supplies and drinks are stacked inside, along the wall, which makes the place feel less welcoming and more industrial.
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Google
Great service, but they were out of some food items I wanted, which was the main reason I went
Google
Great customer service. Cheers
Google
Lots of space inside for social distancing
Google
i like there service but , today i found a hair in my pink drink and the only thing they did was give me my refund back which i thought was very rude. litterly i found a hair in my drink , and i was disgusted the guy asked me if i wanted my drink .. i said no i litterly felt like puking . im never going there
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Google
Way too busy. Approximately 330 pm on a Monday and took over 15 minutes for them to get me an iced coffee. They also forgot to add the ingredients I had requested. Definitely do not recommend!
Google
I'm not sure who does the ordering at this store, but it's really bad. I haven't made it through an entire week where they aren't out of an item. For a store in a premier location, it should be better.
Google
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