Wendy's
30 Chestnut Hill Plz, 19713 - Newark
Recommended by Sluurpy:
2021
#247 of 252 restaurants in Newark
Updated on
Fast Food
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
41/100
Data Completeness
61/100
Verified Dish
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📷 Photos (11+)
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Photo 1 / 11
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Google Reviews
751
Google reviews
The lady in the window was rude and seemed as she didn’t care. When we got up to pay we payed and weren’t told to do anything after. Yes it’s common sense to move up but I feel like they should still tell you. When we got up to the window to get our food. It took them around 8-9 minutes which I wouldn’t call fast food. Also our fry box was literally tearing in half. Horrible customer service. Fry’s we’re also not hot. Would not recommend.
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Google
I ordered a meal online through the app thinking when i arrived i could go inside or have them bring out my order. Instead i had to wait in the drive thru line for 20 mins. By that time my food was cold. Why use the app if you still have to wait in the drive thru line?
Google
I asked for a baconator but instead I got this and I didn’t think I had to ask for no pickles or onions or a tomato because it doesn’t come with the sandwich but but I got all of those things so didn’t get any bacon it and the fries don’t even taste fresh and when I got my drink I didn’t even get a straw
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Google
Notorious for forgetting sauces. Always open the bag and look before leaving. They will promise you that it’s in the bag and then you will go home and eat dry nuggets. Stop forgetting the sauces. It’s really not that difficult!!!!!! Every single time!!!!! Not one time have they remembered.
Google
I'll start on a positive note and say the food was great no issues there but the service was not great the guy taking my order seemed like he wasn't even paying attention had to repeat my order multiple times and he still got it wrong. Then gets my order ready and it just sits there until a few minutes later then decided to tell me it was ready
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Google
Probably one of the worst Wendy's I've been to and I travel a lot. I am from Pennsylvania, around me, I'm used to quality. I waited 38 minutes in the drive thru. Not even an apology for it. The food wasn't even fresh, how is that possible when the line is wrapped? On top of it, I got no straw. I'd give this place less than 1* if I could. The Taco Bell would've probably been better. Don't go here, employees were super rude too.
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Google
Wendys at Chestnut Hill Plaza is a very good place for Breakfast or lunch. The service in the MORNING from Monday til Saturday is great because the Manager Mayra is on board to make sure everything runs smoothly & the orders are correct. I can always tell when Mayra isnt working. GREAT FOOD/GREAT SERVICE. This place has really improved since Mayra came aboard.
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Google
As soon as I opened my sandwich I saw a hair on my sandwich I have blonde hair so I know this is not my hair and I've just opened the sandwich and was about to pick it up people need to start wearing hair nets this is gross
Google
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