Dunkin' Donuts
4639 Ogletown Stanton Rd, 19713-2006 - Newark
Recommended by Sluurpy:
2021
#231 of 253 restaurants in Newark
Updated on
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
54/100
Data Completeness
56/100
Verified Dish
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Contact Information
📞
Phone:
+1 302-366-8690
🌐 Website:
http://www.dunkindonuts.com
📍
Address:
4639 Ogletown Stanton Rd, Newark
📷 Photos (10+)
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Photo 1 / 10
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Google Reviews
275
Google reviews
I ordered iced caramel latte and hot caramel latte. There is no taste and flavor. Iced latte is even worse than simple iced coffee. I am very disappointed.
Google
Use to go here a few times a week until about two months ago they installed kiosks which they MAKE YOU order from, and if u want to pay with cash you cant. But, they will take the same cash you wanted to pay with, go to the counter, use the cash to get a gift card, to go back to the kiosk, to place your order. It is totally backwards, and makes no sense, plus the kiosks make the lines longer because not everyone knows how to use them, then u need to wait for help, which makes the orders take longer to get, because an employee has to stop making orders to help the customers place an order.
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Google
The local Dunkin on Ogletown road. I used to be a regular here, especially for the Chicken salad. I felt the quality deteriorate in between, but it is better now. It has good seating facilities and is easily accessible. Have a few other shops including a Rite Aid nearby.
Google
Love the coffee….But their food is never warm enough! Toasted? Forget it. Not toasted at all. I tried the bagel minis with cream cheese and they were still cold. They need to turn up their toasters a little!
Google
They need to bring the old managers back. The ones who run it now do not care about what type of product they give to their customers. Want a toasted anything? Forget about it. It'll come out just like it did from the packaging. Want a hot drink? It'll take about 10-15 minutes and it'll come out cold as if it was already done and sitting there.
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Google
I just left this place I ask the young lady for a hot Carmel latte with extra Carmel NO whip cream, I notice she went to crumble the receipt before asking me and I asked her for the receipt she charged me 50 cents for whip cream which I stated I didn't want, when she came back around I explain to her you charged me FOR WHIP CREAM Take it towards the dollar tip and please don't give me whip cream, Got home Dang it sure enough she put whip cream in it anyways after asking her her several times and gave aa tip..Not Happy
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Google
Honestly, if it wasn’t for the woman at the register and if my coffee wasn’t as good as it was, I would have rated my visit one star. After ordering my coffee, I waited for over 25 minutes or my order to be completed. Seriously 25 minutes for two coffees! The place was full of people waiting for their orders. It seemed as if the workers were overwhelmed, as they were extremely backed up. My interactions with the workers were fine, but I witnessed a worker raise her voice at a customer waiting for the rest of his order. They truly need to get it together.
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Google
Was just in there for coffee and donuts and had the absolute worst customer service ever in my life will not be going back to this place don't know if they were trained properly on customer service but something needs to improve
Google
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