Jake's Wayback Burgers

Best burger in the area and very comparable with the other 'best burgers' nationwide. My favorite burger place actually. Every person that has visited from other regions with 'great burgers' (In and Out, Five Guys, Whataburger, etc, etc) that I have bought to this small burger chain was walked away impressed. Consistent service/taste in other stores outside of its start up area (Newark, DE) From Brooklyn NY to Florida, I have gotten the same burger. Very satisfied.

Great burgers and shakes but the staff is not what they used too be. Last time I went at 8:35 pm and they were closing at 9 the staff was out right rude. Chairs were turned up, ice was empty and they had run out of kind words and thank you's for the day... We got the silent treatment. When I asked for ice an angry girl huffed and angrily scooped a bucket out of the back and angrily heaved it in the machine out front. We finished with 8 minutes to spare but there were no "thanks", "no come agains". I will try to avoid this place from now on. For years it was staffed with pleasant, hard-working people. I'm sad to see it has changed. p.s. It is time for a remodel that goes beyond a coat of paint.