Dunkin'

I came to this Dunkin’ Donuts a few days ago with my sister before heading to Silver Cross Hospital. The line went by quickly, it’s in a great location, and the drive-through itself is very nicely decorated. The inside looked very clean and the woman taking orders was very kind. When I pulled up to pay and she passed me the drinks, she told me to just be careful because the lids were a little weird today. I think by weird she met that they weren’t working at all because as soon as I drove away the lid fell off my drink and spilled all over me and my seat. My sister carefully held her cup but every single time she would drink out of the straw and her cup would tip, it would leak in spill all over her clothes. It was a disaster and I wouldn’t of ordered had I known. For what its worth, the few sips we manage to salvage were good.

I don’t normally post reviews but I had to because of how great the staff here is. I really appreciate this after a long day or work or just because. I normally go to the Dunkin in Joliet or New lenox by Walmart. All the other ones don’t compare at all to the customer service from this dunkin! This will now be my go to dunkin. JC is very kind as well as many others. I hope the management is showing these workers some appreciation because they deserve it.