Dunkin'

Yesterday morning I was in town for a work related training,I stopped in this location for a frozen coffee and a coffee roll. I almost waited 10 minutes and they brought me my frozen coffee her fingers went in my drink and I asked for another one and the lady was nice and made me a fresh one. But by the time I received it my appetite was ruined. It is a no for me.

After waiting in the drive-thru for 20 minutes, I decided to go inside. The employees lock the door (during business hours) so they don't have to deal with anyone inside while the line for the drive-thru is out to the street. If you're going to lock the door shouldn't there be faster service in the drive-thru? Extremely unprofessional & the owner of that franchise really needs to check in on the employees (and the consistent loitering in front of the store). At 9:30am why is the door locked and pathetically slow service in the drive-thru. There are many better franchises skip this one please.

This is by far the worse dunkin I've ever gone to today June 13, 2022 I got a large ice coffee that should of been 4 butter pecan and decaf with 3 creams this the first time I've had a problem at the drive thru. And a donut that was rock hard, the service is terrible, where are the uniforms that other dunkins wear is the real question..

Small, but mighty at times... Staff could be friendlier and more attentive, but it's a chain coffee shop 🤷‍♂️ the Dunkin system is unreliable, and the staff doesn't really pay attention to it anyway. Be aware of this overwhelming little place and Dunking Donuts brand, and the owner should do a better job training the staff.