Dunkin'
81 Church St, 06510 - New Haven
Recommended by Sluurpy:
2021
#301 of 322 restaurants in New Haven
Updated on
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
54/100
Data Completeness
56/100
Verified Dish
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📷 Photos (10+)
+2
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Photo 1 / 10
100%
Google Reviews
300
Google reviews
Worst experience ever. Super understaffed. Usually I never have an issue when this younger lady is working but lately I’ve been encountering only this other gentleman who does not care at all about making everyone wait while he slumps around the place kicking cups that have fallen on the floor and not caring to pick them up. Management needs to do something about him because he is so rude and has a horrible attitude. No one’s forcing him to work there, don’t understand why he’s still there if he hates it so much.
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Google
Every time I visit this Dunkin’ Donuts I’m disappointed. Today, they didn’t have cups for iced coffees, caramel and water. E
Google
Staff is very kind and and they get my order right a majority of the time but I don't mind. By the end of the day though they seem to be understaffed with only one or two people working.
Google
This location sucks. Two stars for the convenience of it being the only Dunkin downtown.. but the staff here seem miserable, and it seeps out in everything they do. Especially the older man. He has a horrible attitude. My drink is always nasty. I go out of my way to go to the nearby one on Chapel. They're far superior.
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Wish I could give zero stars staff is extremely rude. I understand the Covid pandemic but nothing posted on the door saying masks are required, rather than providing a mask they kick you out. No nice reminder or informing you.
Google
I like this store, but for some reason I can't use my DD app to pay for anything. Fortunately the last time I was there, I had literally just enough cash on me, so my son and I were able to eat.
Google
I was pleased that the shop had Boston Cream donuts today. .a rarity.
Staff wearing a mask and gloves. However I had to ask her to wash her hands and change her gloves. (customers b4 me)
Google
Worst Dunkin Donuts ever the staff are horrible and lazy I figured I would give it one more shot cuz I was starving I sat there for 10 minutes while the staff was talking and flirting with customers eventually they realized they haven't even started my order they have no clue what's going on. Horrible, horrible place.
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