Ruby Tuesday

Been here many times over the years, to eat in. Tonight, first carry out experience, and it was shockingly awful. I called as the sign instructed and was hung up on. When I went inside the hostesses told me to go to the far end of the bar. There I stood for multiple minutes, same hostesses telling me "she'll be right back in a while"... Finally roughly 5 minutes later a young woman wanders out of the restroom, mumbles something to me. I ask her to repeat, still not sure what she said, but I did recognize my name, I nodded and she slid a bag down the bar to me. The food was not the standard I have experienced eating in the restaurant. The marinara was literally water in a little plastic cup, the wings were deep fried to almost nothing but a dry ball of breading, the artichoke and spinach dip container literally had '2' tablespoons of dip at best and it was cold with unmelted cheese on it. Broccoli cheese soup was good, and chicken tenders were good. Moral of the story, eat in and receive great service and good food. Carry out and not only does the service lack significantly but the food does as well. Lots of employees wandering and doing nothing and a hostess with a bad attitude.

Went here for dinner last night and was pleasantly surprised! The food was delicious but I really attribute our great experience to our server. Wendy was so pleasant and eager to give us the highest quality and funnest time. Her meal recommendations were fabulous and Her forseeing our needs made for a truly enjoyable evening. Definitely will return!

Decided to stop at Ruby Tuesdays on the way back home to DC. The food and drinks were very good. Exceptional service by Brook as one who is a business owner I believe in recognizing excellence service and hopefully management will acknowledge Brook in some form other than just saying thanks...I believe in rewarding my employees upon great reviews...thanks Brook..you were great. Ask Dee Fair Common Sense 101/you tube.

Family, friends and coworker groups have been to this Ruby’s so many times since it opened many years ago. We have come to know the original and long time employees. As with any business there are ups and downs but sadly the last many times we have gone the experience has been less than satisfying. I am usually one to speak directly with my server however they rarely return to our table and never see any management lately. We have so few restaurants to choose from, I hope things improve.

I looked forward to eating the New Freedom's Ruby Tuesday since it became safe to dine inside restaurants at this stage of the COVID pandemic. The wait staff was great. The employees attended our needs timely. The restaurant was clean. The food was HORRIBLE. The tortilla chips lacked any taste. Yumminess left Ruby Tuesday's hamburgers at its packaging plant. The French fries suffered from anorexia. To RUBY TUESDAY'S CORPORATE, improve your food!!! Your New Freedom staff is great. They care about the customer experience. Ruby Tuesday's corporate, you are failing them by not providing good food.