Bagel's Best

I’ve been to this bagel shop several times in the last 2-3 months. The bagels and sandwiches are great, and service is always good and friendly. But every time I go, and use the bathroom, the soap dispenser has been broken. There is a sign on top of the sink that says “employees must wash hands before returning to work” but how can they wash their hands with NO SOAP. It’s very unsanitary that people preparing the food cannot wash their hands after using the bathroom. I hate to bash a local business that by all other measures is good. But this is just unacceptable - the soap dispenser has been broken for months now. The soap does not come out. I am truly grossed out at the thought that the cooks use the bathroom and can’t wash their hands with soap before returning to the kitchen (I’ve seen employees use the bathroom and go straight back to the kitchen). This must be some kind of sanitary code violation. Until this is fixed, I can’t rate the business higher than one star. Please please fix the soap dispenser - especially during COVID times!

Needham has 2 solid options for bagels - Bagels Best & Cafe Fresh Bagel. Here's what to expect from Bagels Best: a great interaction. The people at Bagels Best are very welcoming and will make you smile - experience wise it's miles ahead of their competition! On the downside, I've heard people describe their bagels as very good, but not quite as good as Cafe Fresh Bagel. Also important, they don't except credit cards. There is an ATM on-site and I'm more than happy to pay in cash as I realize the impact fees have on small businesses