Wonderful people working here! Coffee is perfect and food is as expected.
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Hey Dunkin', I Love your iced lattes!! And I also LOVE the Dunkin rewards!! Although it is really annoying that I have to load my card with money before I can use it, I and the employees seem to have it worked out now � But when it comes to "On-The-Go" ordering, it's TERRIBLE!! I have tried to use otg approximately 6-7 times over the last 6 months or so, I have only used it successfully ONE TIME!! And it was at a location that I don't use regularly. At my regular store in Golden Gate (Naples, Fl) I have not once received an otg order! I was trying to do it during the promotion 'Order otg 5x's = 100 points'. I tried 3 different times to get it to allow me to order and it kept telling me it couldn't process my order. Then I tried it again and actually got it to process my order. About 10 minutes later I clicked on the button that tells the store to get my order ready. I get to the drive thru and they did not get my order!! So I wasted my time again. Please get the bugs fixed!! I go to DD a lot and have gotten some great rewards, but I really wanted that 100 points!! And not even because it would put me closer to a free drink, but just to say "Woot Woot, I did it!!" � P.s. Everyone at MY Dunkin' is awesome!! Their doing a great job!! ��
~Dodi G.
Golden Gate
Naples, Florida
Dropped in this morning for a ice beverage, my greeting was outstanding and I felt like they actually wanted me there. Not like DD @ Davis & Collier . I drive literally to this location on Golden Gate PkWy to get better service ! !
Went with my young nephews and the staff were very friendly and allowed my nephews to order their own food and drinks confidently.
Cold brew was fantastic honestly the best Dunkin coffee I’ve had in awhile. Staff was super friendly and fast. Also the bathrooms were pretty clean for a Dunkin.
Convenient location, iced decaf coffee was not at all flavorful compared to yesterday.
This is the finest Dunkin in the country. The staff are refeshingly positive each day. They always get the order right and in a timely manner. As much as I like the coffee, I appreciate the customer service even more.
Nice staff and makes my ice caramel macchiato just right! The food is alright usually comes out correct and hot. Although, today my hash browns were cold so gross but I came back an they corrected it an again super nice. Not a fan of the mini pancakes taste like microwave food. LOL other than their coffee is bomb!
Very nice and friendly one of the best ones that I have been to and my drink actually was right.
Efficient drive thru, even with a long line.
Fast and courteous service. Will visit again if in the area.
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