Taco Bell

This has nothing to do with the restaurant itself (it’s mediocre and not exactly clean but honestly, Taco Bell isn’t exactly known for its cleanliness) but I had a great experience at this location last week. I wish I would have caught the lady’s name but there is a very pretty black lady there who was wearing a button down shirt so she may be a manager. The people in front of me included a man with special needs. This lady’s patience with this family nearly made me cry in a Taco Bell. Oftentimes, I see workers get impatient or frustrated with special needs customers (or people without special needs for that matter) who don’t communicate as clearly as others but this woman took her time, listened, and smiled the entire time. It was such a simple exchange to witness but it’s rare to see people with special needs treated kindly and with patience. Awesome lady. If I learn her name, I’ll update because she deserves recognition for outstanding customer service.

The employees make the business. I have been to many fast food restaurants over the years. This one has been near the top for service, speed, and accuracy. We order a lot of special order items (no cheese, no onions, extra cheese, ect) theybalwaysbget it right. That is unusual in most places. Great job guys.