Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
56/100
Data Completeness
56/100
Verified Dish
Add Missing Dish
Contact Information
📞
Phone:
+1 615-410-3515
🌐 Website:
http://www.zaxbys.com
📍
Address:
1221 Fortress Blvd, Murfreesboro
Google Reviews
817
Google reviews
Update - Consistent
Popped in here today for a quick late lunch in the drive-through. I have been to this location several times and the food is always good. While technically the service has been efficient and good they don't seem too friendly or interactive. Kind of have a get the job done mentality. It's not bad at all. Just a place for improvement perhaps. I'm sure I'll be back :)
Read more
Google
The staff was very friendly and helpful to me and other customers. The food was hot and fresh, very tasty! Will definitely return.
Google
Trash! I went as soon as they opened! My toast wasn’t even toasted, I guess they started to cut the sandwich and said forget it so when I attempted to pick up half I noticed it wasn’t all the way cut so I tried to pull it apart and the entire sandwich just fell apart. The fries were cold and seemed old. People love Zaxby’s so they continue to come but this location needs to shut down for training and cooks. It’s horrible!
Read more
Google
Overall, everything is pretty good- but could be better. Had better Zaxby's, but also had worse (old fort pkwy location). The workers are usually friendly enough. The food is never what I'd call bad. Sometimes it could be better/fresher. The fries are really inconsistent, which is my main complaint. Sometimes they're almost cold/underdone and/or unseasoned, and other times they're too done, too old, or over seasoned. They do a good job at getting your order right though! Which is more than I can say for a lot of restaurants in the 'boro.
Read more
Google
I've been to a lot of fast food places never have I ever received service like I received today this clerk this customer service representative cashier whatever you want to call her she was awesome she doubled checked my order physically inspecting it to make sure that my wife's food was correct.
I only wish all of my future experiences with your franchise continues with that same level of customer service Jesinnia was awesome
Read more
Google
This location sucks. Used to be better after it first opened. Food was always fresh. Not today. Visited around 2:45 and fries were stone cold, like they were left over from opening time. Employees liked like they rather be somewhere else. No smiling, no thank you's, nothing. Just blank stares over false eye lashes. Murfreesboro locations could learn something from the Lebanon location. Won't come back here again if this is the food and service you get for the money.
Read more
Google
Chicken is always good but I only give four stars because they definitely need to ramp up their dessert menu, you better not come here wanting a shake.
Google
This Zaxby's chicken was correctly staffed, but they were too busy flirting with people to maintain the drink machine, out of most beverage selection, and the drive thru line was all the way around the building. Got my food, but not the usual service. 3 Star rating.
Google
Explore more in Murfreesboro
By cuisine
By specialty
Recommended pages
Help improve this page: