Zaxby's
905 OLD FORT PKWY., 37129 - Murfreesboro
Recommended by Sluurpy:
2021
#181 of 345 restaurants in Murfreesboro
Updated on
American
Fast Food
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
55/100
Data Completeness
56/100
Verified Dish
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Contact Information
📞
Phone:
+1 615-867-7773
🌐 Website:
http://www.zaxbys.com
📍
Address:
905 OLD FORT PKWY., Murfreesboro
📷 Photos (11+)
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100%
Google Reviews
872
Google reviews
Too many employees not paying attention to the order. Food was prepared lazy they drizzled sauce over the boneless wings meal for my kids. I asked for double meat on the salad multiple times and it wasn’t added. I had to ask for extra sauce for the wings the guy just handed it to me and shut the window trying to rush us out of the drive through. I spent $60 here and the service may have been worth $10 . I don’t know if there was a manager there or not but they need more management there with more experience because this was a horrible experience at this location .
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Google
The restaurant gave me the wrong order. No problem, we all make mistakes. It's a long drive home for me, so when I got back 45 minutes later, they gave me my order and said they had remade the order fresh. I specifically asked again if the order was fresh, and the woman at the drive through said it was.
In reality, they lied to my face and gave me an order that they had stashed somewhere for 45 minutes. The food order tag showed that they had made the food 45 minutes before I showed up to pick it up, so they gave me soggy salad and room temperature chicken that was just sitting out on a counter somewhere.
I'm not the kind of person to post one star reviews, but don't waste your time at this Zaxby's. I love me some Zax but the staff at this location are far more interested in joking around with each other than cleanliness or food safety.
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Google
This was the rebuilt Zaxby's on Old Fort in Murfreesboro. We have been disappointed, in recent months, with Zaxby's in general. Had been our go to fast food restaurant for years. We gave them one more try, ordering take-out. The Grilled House Salads were excellent. The restaurant was not busy at all. Hopefully their business traffic will pick up. We will be back.
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Google
Just left and the employees were clearly focused on playing around and not working. I had to repeat my order multiple times because they were more interested in having their own conversations. Multiple cars left the drive thru as I almost did too because they were taking so long. I would understand being slow if they were short staffed but they were not as about 5 of them were crowded around the drive thru window. I did not like my food at all. My salad had a pound of cheese on it and a sprinkle of lettuce.
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Google
Staff is extremely rude. The entire team laughed when I called the “cheddar bites” by the wrong name. I over heard them mocking me through the speaker. When we arrived to the window she failed to address me at all and simply stated my total. She rolled her eyes when I requested a singular sauce. The dressing for our house salad was not provided. That is an extremely important part of a SALAD. Both households involved will not return to this location. I am conventionally so friendly when interacting with employees in their position. So sad because this is right down the road from my home. We used to love this Zaxbys :(
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Google
This was our first time here. We stopped by before heading to Florida. Ladies and Gentlemen you will not be disappointed. We all loved our meals. The manager was awesome. Too bad there's not one in Illinois. Thank you Zaxby 😊
Google
AMAZING LOVING VIBES FEOM THE STAFF!
My sister couldn’t make up her mind and they gave us free fries to sample all the different sauces. Made sure we had everything we could need. I mean 10/10!!! Best service I’ve had on a really love time.❤️
Google
ordered very simple and they couldn’t even fulfill the order . had the wings & things which comes with tenders and wings , did not receive my tenders. fries were cold , never received toast when first asked , had to go in the store. so unprofessional. tried to call no answer. will be there tomorrow for the rest of the order
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