Miller's Ale House

Ordered Steak medium and cooked as ordered. Was very flavorful. It wasn’t a omg melt in your mouth but wasn’t rubbery where you took forever to chew. Would recommend for a quick get something to eat definitely worth it. The salad was a little old browning of the leaves for sure but was good and crunchy wasn’t soggy and the dressing was good crouton was fresh

Service was poor. The server came over within minutes of us sitting down. We ordered drinks, soup, and an appetizer we said that when he came back with the drinks we would order more food he dumped the drinks down and we did not see him for 20 minutes later. Somebody brought my soup we had no silverware or napkins. Then and the appetizer came we asked for ranch dressing to go with the appetizer 5 + minutes later she came over and said oh I'm sorry I forgot your ranch dressing. And then we waited and waited and waited probably a total of 30 minutes after receiving drinks to order our food. The place was not very busy and our server just kept going rogue and disappearing. He never even came over and asked how our food was. We are done with our meal and we are just sitting here waiting and waiting and waiting for him to come to our table. The server came over to ask if we had room for dessert he clearly saw that our plates were stacked at the corner of the table he never asked how her food was, I simply said no we are ready for the bill. He came back with the bill dropped at the table and walked away and never said a word. I ordered I think it was called the chicken zingers which was very few pieces of boneless chicken over top of french fries that were completely drenched in Buffalo sauce gross... I wish I would have taken a photo of my plate before I picked out the few puny pieces of chicken and ate them.

I used to LOVE Millers Ale House before Covid it was actually nice and affordable everything looked good and was delicious. Now fast forward it’s so expensive the Zingers are now $13.99 and they aren’t the same as they once were like the sauce was over-flowing it actually tasted good with a little extra sauce. My son got Mini Mex Chicken Tacos and everything looks so good on the menu and the pictures but now when you actually get the food it’s different. “False advertisement” My son’s chicken nachos all the stuff was on the top like not all around the chips like nachos are supposed to be like, the queso dip was different and warm nothing was hot on our plates. A side of jalapeños, gauc & sour cream was $2.49. Aren’t these the fixings that usually come on top of nachos? My zingers were warm not hot. I was to hungry to care or complain because our waiter was MIA for awhile and didn’t ask us for any refills or anything. Was busy after we left. Anyways try there Sweet Thai Chili Zingers they are really good with a side of ranch. Thank me later 😊

Zero stars would be better!!! From the beginning the experience was very bad. We really should have left. One of our party ordered an old fashioned, it was disgusting, they brought another one and it was horrible as well. The glasses tasted like dirty soap. All of the food was bad and it took forever. The waiter, Mel, was very hard to find, had to hunt him down to pay the bill. The steaks tasted like a dirty grill. The potatoes were not warm, the wings were tough and not good as were the ribs. All in all the absolute worst dining experience I have ever had and that sentiment is shared amongst the other 7 people in my party I will absolutely never go back!!!

UPDATE: The GM reached out and we had a great conversation. I feel confident in saying that they do not want customers to have this kind of experience. I felt heard and reaffirmed in my experience and they have rectified the situation thanks to the leadership of the restaurant- not the woman I originally spoke to. Thank you Gabe for the much needed call and thank you Casey for being kind and resolving the food order issue later that night when we had to call back. What happened: I had such a negative experience with Miller's Ale House. I have ordered from here numerous times and have never had an issue like tonight. First: THE FOOD. My friend ordered a chicken caesar salad that came with no chicken. Huh? Then they put my ribs and mash potatoes together so it's all smush together. Wasn't the end of the world but when I followed up with the restaurant I was highly disappointed. THE CALL: So we reach out to notify the restaurant of the mistake so it can be rectified but the woman I spoke to was rude and had a condescending tone. Even though we didn't order through DoorDash (we ordered through the restaurant's website which by the way never redirected me to DD), she states that it's on DoorDash who picked it up. Okay? That didn't make sense to me because I was never redirected to DD's site so I restated that we ordered through the restaurant site. Instead of politely explaining how the restaurant uses DD without a customer placing the order through DD, she reiterated what she said in the most condescending, unhelpful way. Customers do not deserve to feel like they can not ask questions for clarity especially when the restaurant got the order wrong.