Is there a Negative 3 Stars option? Does anyone at Corporate see these reviews? I am not surprised that there are more reviews on here about the same lady I'm about to talk about. She is Very Unprofessional I hope she is not the manager because she was being so unkind and unreasonable. I have a lar
Love firehouse but this one is the worst. Employees children are allowed to loiter in the customer seating being loud. While waiting for my meal delivery service drivers where treated poorly, Not allowed to pick up food because they didn’t have a mask (Oklahoma hasn’t had a mask mandate in over a ye
Absolute joke of an establishment. Food has always been decent but their efficiency and customer service is trash. The staff is rude and inconsiderate, especially Felicia. It took her over an hour to make one online sandwich order. It was 35+ minutes after the online pickup time before she got me my
First of all customer service means you don’t argue with a customer about a order that was made wrong. Second you do not laugh or make jokes about your customers husband making the mistake. All this was done to me at this location. Same rude “owner” that we’ve had to deal with in the past. After tel
This food establishment has the worst staff I have ever seen. I was eating lunch when a Young girl and her mom came in to get 2 door dash orders. The staff ignored the young girl at the counter for 10 mins. Then the staff told the young girl and the mom that they aren't going to make their door dash
Be ready to be reprimanded by the restaurant staff! Make sure you only talk to restaurant staff if you are at the register because if you do you will promptly be told that they can’t help you until you are at the register, even when the restaurant is empty and your picking up an order you placed onl
Probably pointless even giving this review. There are tons of other ones. Mainly about the same person and nothing has been addressed. The staff at this restaurant are rude, obnoxious, and completely unprofessional. The complete lack of response from management must mean they could care less about r
My son is a huge Firehouse Sub fan. We have gone there regularly for the last several years. However, over the last several months it has been different. There is a manager that is very rude and crass. We felt like we were being interrogated when we ordered him a plain like she did not approve.. the
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