Starbucks

Came to visit from New York my family been I. This location on a morning Saturday worse experience ever Long line of 10 min and even after you get your order taken had yo wait 25 more minute for a vanilla chocolate mocha kids temperature asked once only for manners why it’s taken so long and been told I’ll check on it No answer then tried a different staff member who stated oh yeah we did it wrong and didn’t have the humanity to say that They didn’t bother calling my name and the wrong drink has been just sitting there wasting time for over 10 mins If I hadn’t said anything nothing would be accomplished and nobody would even notice or care that I left without a drink It’s my last day in LA and I’m trying to do last day of sightseeing with my kids It’s a bummer that it had to start off like that

Had a great experience here! I was welcomed when I entered, the line moved quickly, and the staff was really nice. The drinks came out correctly and tasted great. There was some care put into it. It was also nice to hear the staff address their regulars to make them feel at home by knowing their order and quick small talk.