Chipotle Mexican Grill

Just a typical fast food chain where all the employees are really hard workers and the manager thinks they’re better than working so they sit in the office on their phone all day. God, that would just raise my blood pressure. I should call off work to go get that checked out. I miss when Manny was in charge. Much better energy and the employees seemed happy and not as stressed!

The last two time I've eaten here I have been disappointed. I work for a restaurant so I understand wanting to maximize profits but cutting down on costs. But yesterday I ordered a burrito yesterday and its was 50% lettuce. Also every bite only included one item, so a bite of chicken, then a bite of lettuce, then a bite of rice, then a bot of cheese. This will be my last time at this location.

I love Chipotle but was was grossed out after being nearly their first customer today. I walked in and noticed immediately that the tables and floors were never cleaned after they closed the previous day. Customer service was okay. Went to fill a cup with pop to find it spaying all over me. The dink machine had not been set up properly. I’m now a sticky mess. No apology.

Normally I’m a person to rate everything highly. This Chipotle location is absolute trash to order online from. The past two experiences, they have messed up my order. My previous experience, they left chips out and just ignored my request for a refund. The chips weren’t a huge deal. Also, I found something that was clearly not meant to be in there. It was a crispy leaf. It may have been for seasoning, but it had the consistency of when leaves fall off trees in the fall. It wasn’t edible. This time, all they put in my burrito bowl was beans, one kind of salsa, and cheese. I order almost everything for the veggie burrito bowl… they also again forgot my chips. As a college student, it is really frustrating to order something that will be your only meal for the day and for it to have almost nothing in it. I spent $20 on something I could’ve made for less than a couple cents. I normally absolutely adore Chipotle, but this restaurant location is starting to make me not like Chipotle anymore. Hopefully this location steps up their game because this is really unfortunate.

They'll mess up your order. Past couple of times I order online they botched it. They obviously realized the mistake of adding steak to a chicken bowl and sent it out anyway. Have gotten bowls instead of burritos and mixed proteins on bowls. Not cool, staff is overwhelmed and the organization is not giving them the tools or resources to ensure proper quality control. Need to let the workers pause online orders and deliveries when they are overwhelmed.

Called ahead to make sure they had proteins as they have not had them ready at night in the past, could not get through to anyone. Once I did after having to talk to customer service to connect me, they stated they did have proteins, but failed to mention they did not have pico or guac. Waste of a trip & gas once arrived, not to mention workers on phones(while I couldn’t be answered?). Avoid this location