O'charley's

Great place. Had a good valentines day meal with no wait. Mohammad was one of the best waiters I have ever had at any restaurant. He Kept up with drinks and anything we asked for he got it really quick. Heck I always forget to get onions and mushrooms when I am ordering steak and always have to add it when I get the food. He asked if I wanted onions at the time of ordering. Great guy.

We came tonight to eat, and the food and service was great! There was a long wait, so we decided to sit at the bar. Taylor was simply amazing! She was keeping the entire bar going, several tables around the bar, plus the entire restaurants bar orders! The kitchen was a little slow, but it was a Friday night, so I’m not complaining at all! It was a fun night out! So thankful to be able to have nights and be blessed to enjoy them!

Came into the restaurant with my family this week for dinner. Our server, Madison, was attentive to our table and very patient with our group. She ensured our orders were correct and we never had to ask for refills or wait on anything to be brought out. Despite so many restaurants being short staffed at this time, she was very efficient and a sweet young lady during our experience there. Will definitely ask for her next time we come again!

Just had a wonderful experience today enjoying a late lunch with my husband. Tina was our server/ bartender and she was very attentive, took our order quickly, and checked with us regularly to see if we needed anything. As a retired restaurant/bar manager I would have been thrilled to have Tina on my staff and have her training new employees to make our restaurant more successful as well as giving them the opportunity to become a successful server. Definitely coming back!

I have been eating at O'Charley's since they first came to Mobile, then they set the bar for others as far as I was concerned. Over the years their brand has changed and i Might say not for the better. You had something that was working and you or some bean counter decided to fix it, bad decision. First it was the dropping of your signature Rib Eye Steak, now when my wife and myself stopped by today, you have dropped the Prime Rib. I said the last time I would not go back, but as they say the 3rd time is the charm. We had not been in a while so we stopped in today, My wife was very disappointed when she was told, no more Prime Rib, well she went for her backup, the Southern Pecan Chicken Salad, I ordered the Bone In Rib Eye, medium rare as that was as close to a rib eye you have now. Her salad was great, my steak, well they brought a slice of a ribeye out, less than 1/2 inch thick, no where medium rare and as tough as a utility grade steak as I have ever eaten. Now, this is no reflection on the restaurant itself, the manager or the gracious staff, they were amazing. This is a reflection on Corporate O'Charley's, you people are destroying yourself. I would pay more for a good Rib Eye like you used to serve and for the awesome Prime Rib you used to serve, but some bean counter is cutting corners for the sake of the bottom line. Like a said, 3rd time is a charm, you can consider me gone. The 4 stars are for the staff and our waitress, awesome.