Joanna Cullen
I was reminded of this today, so I wanted to note that maybe 6-12 months ago, I ordered delivery from this location via a secondary delivery service and the driver brought completely the wrong order. I called the location to see if they could correct the issue with the driver and the manager - who had actually already realized the issue - told me to keep the food that had been accidentally delivered and then drove me my remade order herself. Way above and beyond the call of duty and great service!
Brian Wene
This is a superb sandwich shop in the heart of Uptown. The staff are consistently helpful when figuring out what to order. Highly recommended for a fantastic dining experience. I suggest a cup of soup paired with the tasty sandwich called "A Wreck."
Remonia Mcqueen
Moved here from Chicago been looking for an potbelly the three young ladies and the gentlemen was awesome
Yarrow LaBeau
Potbelly's is better than Subway and you can't change my mind.
The quality of ingredients are always fresh and crisp, yum!
Really loving the pumpkin shake, it really scratches that PSL itch
The employees here (as with every Potbelly's I have been to) are always upbeat and seem to truly work as a team.
Pricing is comparable to other Sub places but quality and size are better.
Keep up the great work
Laura Lee
The best staff. I enjoy stopping there..always leave with a smile or laughing. Good price sandwich and soup 10 dollars. Consistently good. Andres..is hilarious. One time they ran out of orange fanta on the fountain...so he grabbed an orange crush from the fridge and put a piece of tape on it that said fanta as a joke. As a restaurant manager myself it is the little things that make spaces shine.the staff do that.
Derek
The manager that was on duty tonight 12/17/21 @ 5pm was exceptional. I had an issue with an online order and he made it right in a snap and was super kind. A+ customer service turned my frustration into continued customer loyalty. I love this Potbelly store and eat here a few times a week. The employees are awesome! Great atmosphere and of course, absolutely delicious sandwiches. Don’t forget to try the hot peppers!
Tristan Klausegger
I did a side by side comparison (Jersey Mikes v. Jimmy John's v. Potbelly v. Subway) and Potbelly was the winner. Quality is on par with Jersey Mike's and Jimmy John's, price is closer to Subway. I love their classic Italian or pepperoni melt, especially on flatbread, and I get everything but avocado - the hot pepper relish is the best!
Keyla Colindres
First time stopping by. The food is real good. I was a little lost so would have wish the interaction was a little more friendly. I had no clue what to order. Never had tried potbelly Sandwiches but overall reading the signs helped.
Douglas White
This place has the best sandwiches I've ever had. I used to work for Jimmy John's and I love their bread and sandwiches but this place has them beat so hard hahaha. They are incredible! And the staff is so nice!
Mya Ammar
I love the sandwiches here at Potbelly's. I had Mediterranean and tuna. It was my first time eating that and the lady was nice enough to give me a sample beforehand. I was a little bit confused about the setup at this location but they were extremely patient with directing me and explaining their menu items
Nick Lawson
This is my favorite sandwich shop. Tried one of the new underground sandwiches and really liked everything but the beard. I ordered through app and had selected white bread and got wheat which I frankly hate so that was a bummer. Sandwich was done when promised and service was fine just 4 stars for bread sorry
Brandon
Amazing place and food! I accidentally ordered from other location and they were able to make sandwiches for me without driving.
Eric Mayfield
Very friendly staff from ordering to paying... Just so happened they forgot to make my sandwich after ordering it. It was fairly busy at the time so a few minutes go by and they finally realize it as I'm standing there alone. They respond by quickly making the sandwich and then giving it to me complimentary!
Alex Andrews
Such a bummer, went in at 8:15pm (45 minutes to close) asked if they were out of anything (because this has been a regular issue here) and they said they were only out of chicken. After several minutes I ordered a banana shake and the Mac&cheese chili only to then be told "oh, were out of all of our soups and Mac" "oh and we're out of bananas, sorry". The time before I went in and ended up ordering a wreck when I was then told the only meat they had for the wreck was turkey. Very disappointing, I was excited a potbelly was coming to town, but this has just been a regular let down.
Shane St Germaine
Delicious food, easy on the pocket book. I highly recommend.
Michelle Higgins
I just placed a catering order with manager, Justin. Oh, my gosh...one of the best experiences I have ever had with selections, tax exempt stuff, delivery, the whole nine! If you get a chance to stop in or order from them, please do so...Justin is awesome and that kind of service needs to be rewarded!! Thanks Justin!!
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