Sonic Drive-in

i stopped at Sonic in Milford (today 6/10/22 at 3pm), so I could get water for my dog. I decided to buy a water for me and a burger and asked the person,who seemed to be the runner or waiter... he brought the food out.... Dasha, if he could fill the tupperware bowl with water for my dog. He immediately brought back some cold water along with the rest of my food. My dog was enjoying the water when the food came and he lunged toward the food..knocking the ice cold water on my lap. Dasha saw that happened and came back in about a nano second with a cup of water and a handful of napkins. He did not have to do that... but he just solved two problems for me... i am now dry and the dog has more water. I hope that Sonic realizes what a gem they have in Dasha. In a world of craziness, Dasha, calmed things down. Great thinking, and acting, and kindness. I will return again because of him.

This was my first and last time I will visit any Sonic. I had a large limeade which I enjoyed after a recommendation to try. It stays cold for a very long time and was refreshing. I wish the customer service was refreshing. It was horrible from ordering to pick up. At the pickup window the drink was handed to my husband to give to me. He realized and said out loud that he meant to order the cherry limeade. The worker didn't offer to change it and only dismissed us to leave. Later that evening when i came to the end of my drink and opened the lid i see foil material at the bottlom!!! I am disgusted and what I could have ingested! This review will go on all social media and to corporate.

I ordered mozzarella sticks at around 5:00 pm today, needed a quick snack on the run. When I opened the bag (opened within a few minutes of receiving) the sticks were hard, and barely warm! I was in a rush, so couldn't return to the store. Can't imagine how this happened, there wasn't a wait in line after I ordered. Didn't even bother heating them??

Do NOT go here. The staff is so incredibly rude. Went on Tuesday night 5/17 at 8:30pm. Wasn’t busy - there were 2 cars including mine in the drive thru. People taking the order were so rude and kept rushing us when we were ordering. When we got to the window, we waited for a while for them to give us our meal. They were 1 drink short so we ordered our ONE medium drink. Lady at the window said it was ~$4.50. When I checked my bank account today (Sunday), saw they charged me ~$10 for ONE drink. They stole my money on top of being so so rude to us. Never ever going back to this location and strongly encouraging anyone I know and all reading this to NEVER go to this location. Horrible service and now have to deal with my credit card company to get my money back.

Save yourself a trip and do not go. Went to this location 24 Feb 1:40 p.m while driving North back home. The woman with red hair taking orders is very short spoken and acted as if she was being bothered to be talking to us. We made sure to show an abundant amount of kindness since her personality was "great" at both the oder box and the window when we paid. We had a few errors on our order, so we went back to the window to ask for the right food. Two of our 4 beverages tasted like just soda water. She asked for them back and asked me what I wanted. I asked for them to be re-made. She said so you want me to add more flavoring...? I said no, but after her asking the same question again, I just said okay. The drinks still taste like plain soda water. We also asked for light ice on our large drinks, and none for the kids, cups are packed full of ice. Lastly, I was given plain fries when we had paid for chili cheese fries. So she asked me to return the plain fries (I do not need them, but I know right now food isn't supposed to go back in the window), and we waited on the chili cheese fries. Through all of this we kept smiles, kept being overly polite and the woman looked utterly bothered and acted so toward us. We watched three other cars pass food back and forth at the window, needing replacements/changes. Save yourself and go down the road more to catch lunch. I have never had so much order trouble and such rude customer service at a Sonic.

Today's 5/14 7:15 pm just left your restaurant. Sat in the parking lot with my mother. I ordered a bacon double they had no bacon ordered the sprite little ice they gave me freaking carbonated water. My mother ate her food she didn't want any problems. I will never come back to this location ever