Mod Pizza

Usually very good food & service. Last night I ordered online, as I have done numerous times, got my food & quickly looked at labels on all 3 boxes, they were correct. Got home and one box had a completely different pizza that we have never ordered. I called the store, a young guy answered, he told me to come back to store and he would make the correct pizza & wouldn’t charge me for it. Really?? They messed up & “aren’t going to charge me” like there was a chance they would charge me?? Not to mention he talked like a surfer dude from an 80’s movie. I said please take down what we ordered & start on it. When I got there they handed me a box & said here you go, sorry about that. I opened the box to check and it was wrong again!!!!! Then another guy said is this the one opening another box. Finally had my son’s correct pizza in my hand. The manager never came to the phone, the kid on the phone asked her to. She never revealed herself when I went back to get pizza. Terrible customer service.

The things that I look for in any business is cleanliness, service & quality. Well, MOD hit all these boxes & more! This was our first time visiting & was so impressed about how we were greeted by everyone & how they made sure we understood the menu options. They charge you for the dough & then you can add any topping to your favorite pizza. We also got the cheese bread. We devoured almost everything & then we wondered what other things could we try. Well, you won't be disappointed at this place. GREAT JOB GUYS!!!!!