Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
51/100
Data Completeness
61/100
Verified Dish
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📷 Photos (10+)
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Photo 1 / 10
100%
Google Reviews
827
Google reviews
I make this review after multiple visits to this location this past year. Only once can I say things were great, where staff seemed to pay attention, talk, listen and actually look like they enjoyed doing their job. All my other visits have been, not getting what I asked for, told me that's the way it is, and sorry folks... poorly groomed staff, and once a frustrated and tantrum throwing child that was forced to be their while their parent was working. I love Dairy Queen, but this location needs an internal overhaul.
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Google
This Dairy Queen is usually always a hit or miss for us but this time was just NOT IT I guess my order to them was “complicated” the lady at the window named crystal was completely rude! One of the ice cream seemed basically melted at the bottom but it was “just juice” but never have I ever received my ice creams so watered down the way it was. IF THESE LADIES WORKING IN THE DAIRY QUEEN CANT GIVE PROPER CUSTOMER SERVICE AT THE WINDOW maybe they belong in the back. I didn’t catch the other girls name just crystal cause it was on my receipt.
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Google
I love dairy queen! We stop there often, at this particular location off of Wall street we stood line for about 20 minutes as there were at least 5-6 girls working and talking... The girls made rude faces behind the counter about customers orders and needs. Not one to leave a bad review, but just makes the ice-cream experience less enjoyable.
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Google
We ordered door dash, and Dairy Queen failed to put 1 of my meal in the bag. I called door dash and no one answered so I called dairy queen and all they could say was Door dash should have checked the order. Instead of saying, it's here come and get it, I would have driven to pick it up to keep customer service good. This use to be my favorite place to eat, but there customer service has gotten worse
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Google
The absolute worst customer service. Don’t go to this Dq. Waited in line for 20mins just to buy the box of dilly bars that melted before I even left. There was a lady that went up to ask for a fork for her salad and was given a spoon and was told oh well that’s all we got. The cashier was so rude, the girl on drive was eating ice cream at the window. What ever happened to service with a smile?
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Google
Wow, so refreshing to go to a restaurant, it was very clean, fast and courteous service and the hamburger (Hungerbuster) was so delicious with hot fries and a very great tastings chocolate shake, my wife loved the fish plate. I observed how great everyone worked together as a team, when I asked them for tarter sauce, the Mgr immediately asked if I received any at all? I responded no, they handed me some and with a smile she instructed the young man to remember to always give out tartar sauce, ketchup and she did it with kindness, not humiliation, now I know why her crew work heard for her, she treats them how she would want to be treated. She's a teacher and a leader, yes she was also working as they were busy. Dairy Queen will be my new favorite hamburger place to go, of course Texas Burger also. No more Sonic or Whataburger.
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Google
The worst service and the on duty manager said she could not do anything about it. Sat in the drive thru for 45 minutes. Just to be told that they were closed. I told her that i had been in line . She said that she did not know that there was a line and that i should have gone inside to order. That is the purpose of the drive thru, not having to get off your vehicle. All she kept saying was that she can't do anything, the kitchen was already closed and ice cream machine was already off. But yet the vehicle in front of me got to order. Will never go back.
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Google
best chicken n dumplings and i love the steak fingers and the t brand tacos make my top list for tacos if you haven’t you should try them.
Google
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