Chipotle Mexican Grill

This is the worst location I ordered online a chicken bowl it look like someone ate of it and it was nothing I ordered. I literally went home and took out the bag and this what I received. I took it back to store but the staff was really rude looking at me with some looks like i was lying why would i go all the way home eat the food take pic and bring back its covid and thats nasty and dirty its wasn’t about the money i can afford to buy another one if i needed too it was the fact why would you serve that to a customer ….please don’t come to to location I would never eat here again

This is my 2nd time giving this location a chance and each time I ordered it has been an issue. This 2nd time, I ordered a burrito bowl and I get home to open the food and see there’s a pound of cheese on top and guess what, no rice in the bowl! Literally a very thin layer of rice in the bowl not even enough rice to enjoy. This is a joke. Makes sense of why they tried to cover it up with cheese. I hate when people waste my money. Will not visit this location again. Definitely diminishing the brand

I did a DoorDash order for two half chicken half steak burrito bowls and chips. I got just chicken bowl then my bowls were half empty. The bowls were missing things in it. I also didn’t even get the two bags of chips I ordered. This isn’t the first time they messed up my order either the last two times they either forgot things or completely gave me something else. I thought I should give them a another chance but worst decision ever. Spent 30 some dollars and when I called they didn’t even answer the phone called twice.

Staff have almost always been great and make my bowls perfectly (not too much, not too little) but something is always "off." I have only ever experienced it here. Often times they will be out of rice, something will be WAY too salty (not just my taste buds, I have had others try my meal) which makes it almost inedible, or they will forget something on my meal/add it. For example, a friend of mine can not have rice and so she orders extra beans. They must have thought this was a mistake because when I picked it up, it had rice. I double checked just to be sure and the order did not say rice. I understand the attempt to help someone out, but it was, at this time, unwelcome. Otherwise the place always seems a bit dirty. The drink machines never work, the tables are covered in food and napkins, the stools are flimsy and sometimes even knocked over.