Dunkin'
9732 N Kendall Dr, 33176 - Miami
Recommended by Sluurpy:
2021
Updated on
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
58/100
Data Completeness
56/100
Verified Dish
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📷 Photos (5)
Photo 1 / 5
100%
Google Reviews
401
Google reviews
When I walked in, the person behind the counter never even acknowledges I was there. He did the same thing to another customer after me. Then, as I was waiting by the mobile order pick up, he sees me there, doesn't ask if the order he's putting on the counter is mine. Then, he places it at the far end of the counter, making me have to overreach just to get my order. Horrible service. When I told him it was my order and he placed far from me, he just said "oh, my bad." And walked away. Customer service is truly dying.
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Google
Don't really want to rate the place because I haven't been there but I started taking my son to Jiu Jitsu next door at 6 pm and the place has never been open when we get there around 5:45 pm. Despite listing online that they're open until 8 pm. Also, I checked the doors/windows and there are no hours posted.
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Google
Just confused as to why online it says you guys close at 8:30pm but are closed most days past 5 pm. You have some hungry customers next door at those times because of the hungry ju jitsu class and parents wanting a sweet treat while we wait
Google
The place has employees that are very nice. They don't always make the best drinks. But at least they are nice
Google
Dunkin Donuts just lost a life long customer today, probably the worse experience I have ever had at a restaurant. My mobile ordering was missing my iced coffee’s when I tried to communicate this I was laughed at for not speaking Spanish. Order was wrong then I was laughed at by the workers, I understand this is Miami but really.
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Google
This is the worst Dunkin Donuts in the whole city. Terrible customer service. Orders are always wrong. Today, they had no gloves to make food. Corporate needs to train this location better. It’s a disaster and the employees are incredibly rude.
Google
I loved this location of DD and it was perfect because it was on our way to UM.
We had breakfast here and a coffee latte.
The coffee was too strong for my taste but that breakfast bowl with chorizo, peppers, and onions was amazing. We liked it so much.
They have seating area inside with free wi-fi and great service.
Thank you!!
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Google
It was nor as busy in the morning when i went but the staff looked asleep, messing up peoples ordes, people waiting, told the lady well done, and it wasn't, a total mess
Google
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