Mario The Baker

Mario used to be the best pizza. Unfortunately their service has gone down the drain. Last time order was wrong. This time after almost 2 hours pizza never showed up. Location said they could not reach driver & has no clue what happened to our pizza. Here is what they should have done the first time we called - Re-do and Re-deliver. The 2nd time we called full refund, Re-do & Re deliver. Full refund and a “sorry still can not find the driver” after 2 hours - not satisfactory. BTW we NEVER had this issue with other locations. Just this one. Please do let us know when this location is under a new manager.

This wynwood location is no longer there but their website gives you an option to pick up and order delivery. When I scheduled an online pick up during my lunch break I arrived 5 mins before my order time and to my surprise no restaurant. So I called to cancel my order and the women says since I ordered online I would have cancel online but the east street ordering vendor they use doesn’t allow you to. Staff needs training and they should update their website to reflect accurate locations for food pick up!