I read a lot of angry comments about this place. Many of them do not coincide with reality.
No one is lazy here, all the employees work and serve customers both in the building and in the car.
The order is taken and prepared very quickly, the employees are polite, no one is rude.
All workers wear uniforms, girls' hair is pulled back, everyone wears caps.
No one puts on donuts with their bare hands. Everyone uses napkins.
The atmosphere is good 👍🏻
I ordered hot chocolate and an avocado sandwich. Very tasty, I liked everything 😁
I have stopped going to DD because their service and quality of food has gone soo bad!! BUT... this location actually reminded me why I liked DD. Employees are nice and looked interested in what they're doing and trying to do their job the best they can, and they are doing GREAT!! Thank you, really, thank you for your decent, great customer service and the food was made right, with care, and good quality standards. Seems pretty basic, but trust me, every other location have zero people skills, horrible service, and the serve the food as if they're throwing out garbage. THANK YOU! keep up the good work!
Maria Alfonso (ClayMoonCreations)
+4
Very clean and organized store. the coffee test fantastic, but they don't speak ingles. It is fine by me because I speak Spanish the real problem is the attitude of the cashier, I ask Spanish for some items and she says we don't have it but I could see it behind her.
Very pleasantly surprised with the service. They had a malfunction where the screens were not showing all of the items on the orders but our attendant at the window advised us of the issue and apologized. Of course we did not have any issue what so ever. They were great and the food was hot. The drinks were perfect as well.
This was my first stop after bloodwork before heading home this morning. Love their coffee, it renews my soul and helps me wake up and energize me for the rest of the day! 😃
This is a great location on Kendall Drive next to the FL Turnpike. So, if you’re traveling get off on Kendall Drive (SW 88 Street) grab your “Cup of Joe” ☕️ and a donut 🍩 or a bagel 🥯 and hop right back on! You can eat inside or place your order on the drive-through.
Friendly staff, clean bathrooms, and the best part…they’re open 24 hours! Can’t get any better than that! You’re welcome! 😃 Highly recommend.
My order is always prepared fast and accurately. The staff are also very polite and friendly, I almost always get a good morning and smile at the window.
Unlike most Dunkin's the staff here is efficient. The food is done well and served up within a reasonable time period. But no-one looks at you. I usually place my order on the app. I come inside, and not one person will acknowledge that I walked up to the counter. So, I sift through the bags, find the ones with my name on it, and go. Dunkin' has been around way before Starbucks and Panera, but it would do them good to learn some of their customer service tips and doings. But, hey, nothing better than a dunkin' cup of coffee :)
Very nice people. Very professional and genuinely. Love to go there
Amazing staff, never more than 2-3 people and yet the drive-thru line keeps moving fairly quickly. We ordered 4 drinks and it was about 5 minutes total wait. They were delicious and why I visit regularly. Keep up the good work!
I have gone here many times before. The donuts here are usually pretty fresh and taste okay. I have never had a problem customer service-wise either, but I had to take one star off my review due to the huge line and time it takes to get in and out of the drive-through.
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