Arby's

Had the brisket sandwich. It was so very good. Perfect amount of meat with onion straws, cheese, and bbq sauce. I also had the curly fries which I love. It had been awhile since I had been to Arby's and I will go again. I will also add the service was very good and the order was as requested. I m giving only 3 stars as Arby's is 2 star food but this experience was exceptional.

Order was missing bacon from the Waygu Bacon Ranch sandwiches. Called and was told we could come back to pick up the missing bacon, name recorded for replacement instead. One week later, tried to get replacement sandwich and was told that it couldn't be used for the Waygu burger. Nice. Get home with current order to find that again, order made wrong. Can we please get these people $15/ hr? Smell that? Its sarcasm.

Besides friendly exceptionally helpful staff, the food is served hot, delicious & made right plus the diningroom is squeaky clean! No wonder they just were rated #1 out of 417 Arby's Restaurants in their Region! Worth jumping off Hwy 51 to eat here! Recently we had a 2yr old along, who really was enamoured with staff member, Bella. While she was on break after Lunch rush, she was so kind to our little girl even with interactive speaking. Kudos!

We drive from central Wisconsin to Northern back and forth almost weekly during prime season. We stop in Merrill at Arby's or Culvers as our 1/2 way point. Sat. 9/4 we went to Arby's through drive through and had coupons for a good deal. at window the server was confused, and called Manager over who told us "you can't use coupons unless you tell us at point of order". I have never heard this before. I have worked for a franchise for 27 years and we always accepted coupons with no constraints. It was TERRIBLE customer service and we canceled our order and went across the street to Culvers spent more , but were grateful for their customer service. Will never stop at this Arby's location again If i go to Arby's ever again.