Wendy's

Feels like today was a really good day. I've had some ups and downs with this location. Whatever changes you have made kudos it has worked in your favor. I understand that working fast food is not always a pleasant business. However you never know what type of day your customer is having so it is important when you accept this position to remember you are in customer service and you never know who's coming through that drive-thru. For the patrons please remember that our customer service representatives are people too and should be treated as such. So try to be a little bit kinder and have some patience you never know what the last customer did. Also keep in mind these are the people preparing your food. Ijs. Restaurant was spot-on today bathroom smelling fresh floor shiny everyone smiling. Great job keep up the good work.

Had a cheap chicken sandwich after complaining I didn't want to go there. It was better than McDonald's.. I mean it wasn't as petrified.. it was actually moist. Loved it. Just had a sausage egg biscuit. $1 each. 5 limit. Even at regular price it is so much better then the other fast food places. The egg doesn't look processed. It's an actual fried egg. And the sausage was good and the biscuit just great and the whole thing looks attractive and colorful. Pictures attached

This location has usually been decent, but the last few times were just bad. I love Wendy’s since it’s one of the last fast food places that serves real food. Depending on who is working, you will get pleasant, attentive customer service or you will get workers who don’t care in the slightest. Sometimes I don’t get napkins with a 6 bag order. Sometimes my fries are undercooked and soggy, but I understand you’re busy and I’m not the only order. This location always forgets the straws and Frosty spoons which isn’t a big deal. Today they forgot the chicken in my sandwich, which is the only other ingredient beside honey butter. I work in customer service and try to be understanding, but this is a level of carelessness I’ve never experienced. I don’t know what else to say but you’ll have better luck somewhere else. I was going to give 3 stars, but the response I received on the phone to this complaint is what gave them 2.