Dominos

Inconsistent. Customer service majorly lacking. I have managed bars and restaurants for over 12 years and this store needs some help. I can appreciate that the pandemic has hit all businesses and it has been hard to hire help. With how much the wages have increased and the prices, you would expect a positive change with the customer service. I've even continued to order occasionally knowing not every experience will always be the same. I ordered a buffalo chicken pizza with light sauce, and it was drenched in sauce. They gave me a pasta dish when I ordered a bread dip. After complaining, someone did drop off the correct order. During warmer weather, my food was left on a park bench in the parking lot claiming they cannot enter buildings because of Covid. The food also arrives one one side of the box or in a mess. I was an extremely favorable tipper in the beginning. After the price increases and the continued poor quality of service I will not order because it would be unfair to the delivery driver who gets stuck dealing with the poor service through the reflection of their tip. Corporate needs to give some attention to this location in Mequon.

My son ordered a Philly Cheese steak sandwich and Parm. bread twists. Placed the order at 5:59pm and did not receive it until 7:42pm. at the time food was received bread was burnt and cold and the sandwich while edible and also cold. Manager did refund the money, but I had to call 3 times before the food was delivered, and he had assured me that it would be nice and hot (which it was not) Used the tracker and the food was done at 6:23pm and like I said was not delivered until 7:42pm

If you are a person color(black or anything that is not Caucasian). I highly recommended you dont order your pizza for delivery. You might not get your food. The delivery pull in front of my house in broad daylight and as he saw me he roll up his window and drive away. I wave to him and he kept drive away. I will never buy dominos from that location again.