Baskin-robbins

Sad. This was our go to for our ice cream cravings. If you want to be dissatisfied and enjoy wasting your time by all means continue giving this location business. However, it will take more than just better service and adequate inventory to turn this locations poor customer satisfaction rating around. Do better, because you know better.

We were greeted politely by a male teenager. After taking our order he proceeded to scoop out the ice cream without wearing gloves and allowing the long sleeve of his shirt to slid along the inside of the ice cream container. When he finished he reach out with his ice cream dripping hand for our money to pay for the ice cream. I asked to speak to the manager who was in back of the counter with 3 other employees talking. I expressed my complaint regarding the behavior of the employee the manager apologized, however the lack of hygiene and employee training was terrible needed to be noted.

I took my daughter in today to get a creature creations (unicorn). When scooping the ice cream none of the employees had gloves on, the employee had a hard time scooping the ice cream so my daughter got very little with the left over of the side of the tube, and when at the very end dumped a lot of sprinkles to cover the ice cream. It was no where near what it was supposed to look like.