Pizza Hut

Ordered a pizza for carry out at 9:00 said it would take 30 mins. Arrived there a little after 9:30 they said there making right now that it would be about another 20 mins. I gave them another 30 mins. I went in and the girl told me that they just put it in the oven I cancelled my order and walk out. Looking at the rest of the reviews of this place it seems par for the course. There’s a reason Pizza Hut is failing. I will never be back!! If papa John’s wasn’t already closed I would have went there, and got what I wanted in a reasonable amount of time.

Wish there was a new management. Every time we've ordered, there was something wrong. Everytime it was brought to their attention, they didnt really care. Stopped buying from them about a year and a half ago. Ordered again today only bc everything else was close, and 45 min wait turned into 1.5 hours and counting...and as always, they didnt care...last chance gone. Thank goodness for the new place that opened recently, they are now our go to place--better quality and better management for sure!

Ordered pizzas at 5:30 to be delivered at ten. Called at 9 and asked if we could get them as soon as they could do. Girl on the phone talked to the manager and said yes. Fast foward to 11:20 when I was finally able to get free only to realize my employees had no pizza (that I already paid for). Called and the girl told me the driver followed the delivery instructions and also knocked on the door and got no response. Told her the front door is staffed and unlocked so how can that be. I asked why they didn't call if they had trouble... she said the driver called and the store called a when he got back, I said I have no missed calls, she said well we called. Then proceeded to tell me that the online system was having problems so maybe they did not get the order or maybe the info was wrong.... I called at 9 and confirmed the order and the address!!! Never again with this location! Really poor service and full of contradicting excuses.

Placed an order at 11:00 and location says they close at midnight. It’s after hours and location is closed. Never got my order or my refund. Called the support line and refused to assist me with my refund of the order and insisted to contact driver. Horrible experience. Never got my money back and nobody at the location ever picks up. Awful experience. Never again.

*your meat doesn't seem like meat* The mobile and desktop app are way too prone to errors. Called in to order because of continuing errors, couldn't give me the same deal over the phone, offered to have me phone a call center and see if they would give me the deal.... seriously? I just wanted some pizza, why should it matter how I contact you? Plus your meat doesn't seem like meat... Kind of a gross spongey mass :( Too processed, have to add extra everything just to get normal toppings/sauces, delivery charges, etc. Customer lost.