Smoothie King

*UPDATE* Thank you to the owner, Rebecca. I appreciate you reaching out and giving us a better experience. I know it's hard to find good workers right now. If I could ZERO stars, I would. My family came in and ordered 4 smoothies after waiting several minutes for anyone to even acknowledge we were there. 20 minutes later the woman who ordered AFTER us received her smoothie. Then the employee said she was starting on ours. I have never had to wait over 35 minutes for a smoothie. Ridiculous!

Attitude of employees is terrible! Placed order online and when I arrived 15 minutes later. They had not started and there was no one else there. They brought us the first smoothie after 6 minutes. The second one came after another 5 minutes. When I informed her that the first was strawberries and not blueberries, she didn’t care. She looked at her coworker, shrugged and closed the window. Next time I’ll wait til Hammond to order my Smoothie!!!

Today was an awful experience. The first smoothie was so nasty that it made me gag. The staff was polite enough to try to fix the issue. The second smoothie was also unbearable. I did not return this time. I simply wasted or donated $5 at this point. I did attempt to call and inform the location of my dissatisfaction, but there was no answer. This may have been a new employee who needs additional training, but I will request she does not make my smoothies in the future. I think I'm taking a break from the location for a few weeks until they get it together.

Dad here who went with my 5 year old and 1 year old traveling through Mississippi. Also a native New Orleanian who can remember when Smoothie King opened in that great city, and it was cool to go there after school or on the weekend. We generally get excited to see Smoothie King for a quick, healthy smoothie. Was the menu the same as every other Smoothie King? Sure. Did the employees make our smoothies to standard specs? Sure. It comes down to service. Two doors on the entrance, but one was locked. Really? It was 2:30pm not closing time. We were told to wait until drive through could be covered. Really? Those two things make it clear they don't want customers inside. Biggest kick for me though: no public restrooms. Really? Yes, I want a healthy snack for me and the kids, but I also would like to let my kid use the restroom and not change a diaper in my car. What did the lady say? "No restroom use for customers." Should I let this go, chalk it up to COVID protocol, and get on with my road trip? Probably. But I ended up going across the street to Wendy's where my kid got a toy and used the restroom, and the drinks I ordered were brought out to me since the lady working behind the counter noticed my hands were a little full with the one year old. That was nice service that is commendable. What I experienced at this Smoothie King, albeit a one-time event, deserves one star, in my humble opinion.

Service here is HORRIBLE! I ordered online this morning and arrived around 7:50 am, they were not open even though they were supposed to be open at 7. I called and the young lady so non-chalantly said " Oh yeah! We opened late!" I asked for a refund but was told that I had to go online to request a refund. I went online to request a refund but there is no option to do so. When I selected the "Contact Us" option, it gave me the phone number to the store. Have been calling back since 9:30 and no one will answer the phone And I still have not received a refund. I love their products but the in store service is terrible. Several days throughout the week, they aren't open on time because they only have 1 person working. This is poor customer service. Very poor customer service.

I absolutely love smoothie king I’m there everyday almost my favorite two smoothie are strawberry kiwi breeze with pure recharge and the second one is pineapple surf with pure recharge! They are both delicious! I totally recommend these two! Also there is really good customer service! The workers are great and very friends! They are really fast to get my order out! I absolutely have no problem with anyone at smoothie king and I recommend this place 100%!